I&T Systems Architect

charlottenc; Charlotte (NC); On-site; USD 109,000 - 156,000; Full time

Job summary

The City of Charlotte is seeking an experienced Workday Architect to lead the design and architecture of Workday integrations and configurations that support citywide HR, Finance, Procurement, Budget, and operational processes.

This role will work closely with business stakeholders, IT teams, and third‑party partners to gather requirements, create architectural diagrams, and define implementation specifications.

Qualifications

• High School Graduate or Equivalent and nine (9) years of related work experience
• OR 2 Year College Degree and seven (7) years of related work experience
• OR Bachelor's Level Degree and five (5) year of related work experience
• OR Master's Level Degree and three (3) years of related work experience or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties.

Responsibilities

• Collaborate with stakeholders across city departments to gather business requirements for Workday-related projects and enhancements.
• Design and document end-to-end Workday solutions, including integrations, security models, and reporting structures.
• Create clear technical documentation, including architectural diagrams, data flow diagrams, integration specifications, and configuration guides.
• Lead solution architecture for Workday integrations with internal systems and external vendors (using tools like Workday Studio, EIB, REST/SOAP APIs, Boomi, etc.).
• Support the development team by providing detailed functional and technical specifications for implementation.
• Support key Workday team resources in IT by providing regular consultative advice to help optimize and streamline troubleshooting and development solutioning in the areas of overall business process configuration, security, and reporting.
• Ensure that Workday configurations and integrations align with best practices, security policies, and long‑term scalability.
• Participate in testing, validation, and troubleshooting of Workday solutions.
• Stay up to date on Workday feature releases and identify opportunities to enhance system capabilities.

Skills

Workday architecture

Requirements gathering

Documentation

Communication & collaboration

Education

Bachelor's Degree in IT/CS or related

Master's Degree in IT/CS or related

Tools

Workday Studio

EIB

REST APIs

SOAP APIs

Boomi

Job description

Department: Innovation and Technology Department

Salary: $108,851.00 - $156,473.59 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America's Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce
• Valuing teamwork, openness, accountability, productivity, and employee development
• Providing all customers with courteous, responsive, accessible, and seamless quality services
• Taking initiative to identify, analyze, and solve problems
• Collaborating with stakeholders to make informed decisions

SUMMARY

Job Summary:

The City of Charlotte is seeking an experienced and solution-oriented Workday Architect to lead the design and architecture of Workday integrations and configurations that support citywide HR, Finance, Procurement, Budget, and operational processes. This role will work closely with business stakeholders, IT teams, and third‑party partners to gather requirements, create architectural diagrams, and define implementation specifications. Additional responsibilities include providing support, guidance, and consultative advice to the city's Workday Administrators, Workday Security Administrators, and Workday Reporting Team to help optimize troubleshooting and solutioning efforts.

The ideal candidate brings deep Workday platform knowledge, strong communication and collaboration skills, and experience translating complex business needs into scalable technical solutions.

Job Summary:

The City of Charlotte is seeking an experienced and solution-oriented Workday Architect to lead the design and architecture of Workday integrations and configurations that support citywide HR, Finance, Procurement, Budget, and operational processes. This role will work closely with business stakeholders, IT teams, and third‑party partners to gather requirements, create architectural diagrams, and define implementation specifications. Additional responsibilities include providing support, guidance, and consultative advice to the city's Workday Administrators, Workday Security Administrators, and Workday Reporting Team to help optimize troubleshooting and solutioning efforts.

The ideal candidate brings deep Workday platform knowledge, strong communication and collaboration skills, and experience translating complex business needs into scalable technical solutions.

Key Responsibilities:

• Collaborate with stakeholders across city departments to gather business requirements for Workday-related projects and enhancements.
• Design and document end-to-end Workday solutions, including integrations, business processes, security models, and reporting structures.
• Create clear technical documentation, including architectural diagrams, data flow diagrams, integration specifications, and configuration guides.
• Lead solution architecture for Workday integrations with internal systems and external vendors (using tools like Workday Studio, EIB, REST/SOAP APIs, Boomi, etc.).
• Support the development team by providing detailed functional and technical specifications for implementation.
• Support key Workday team resources in IT by providing regular consultative advice to help optimize and streamline troubleshooting and development solutioning in the areas of overall business process configuration, security, and reporting.
• Ensure that Workday configurations and integrations align with best practices, security policies, and long‑term scalability.
• Participate in testing, validation, and troubleshooting of Workday solutions.
• Stay up to date on Workday feature releases and identify opportunities to enhance system capabilities.

Required Qualifications:

• High School Graduate or Equivalent and nine (9) years of related work experience
• OR
• 2 Year College Degree and seven (7) years of related work experience
• OR
• Bachelor's Level Degree and five (5) year of related work experience
• OR
• Master's Level Degree and three (3) years of related work experience or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties.

Preferred Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Business Systems, or related field.
• Minimum 5 years of hands‑on experience with Workday architecture, configuration, or integration.
• Proven experience designing Workday integrations and business processes.
• Strong knowledge of Workday modules (such as HCM, Payroll, Finance, Procurement, Adaptive Planning, etc.).
• Familiarity with Workday integration tools (EIB, Studio, Core Connectors, Cloud Connect).
• Experience working with REST/SOAP APIs , X