I.T. Support Specialist

Greeley County Health Services, Inc.; Tribune Township (KS); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

403(b) Matching

403(b)

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Competitive salary

Dental insurance

Tuition assistance

Flexible schedule

Job summary

Greeley County Health Services (GCHS) in Tribune, KS, seeks a full-time IT Support Specialist to direct and coordinate local area networks and end-user activities. The role designs, configures, installs, and maintains LAN hardware, software, and telecom services including PCs, servers, routers, switches, and cabling.

The ideal candidate has a Bachelor's degree or 1–2 years related experience, is approachable and dependable, and can perform on-call duties at night and on weekends as needed.

Qualifications

• Bachelor's degree or 1–2 years related experience and/or training; or equivalent combination of education and experience.
• Competent, approachable, and dependable leader.
• On-call at night and weekends as needed.

Responsibilities

• Install, configure, and maintain computer systems, devices, printers, and peripherals.
• Manage user accounts and access rights in enterprise systems.
• Perform routine maintenance: updates, patches, backups, and security checks.
• Document incidents and solutions in the IT ticketing system.
• Assist with onboarding/offboarding including device setup and access.
• Support audio/visual equipment and remote-work tools.
• Escalate complex issues to senior IT staff or vendors.
• Contribute to IT projects like upgrades and cybersecurity initiatives.
• Communicate with end users about issues and needs.

Skills

IT support

Communication

On-call support

Education

Bachelor's degree or 1–2 years related experience

Tools

Network hardware

Enterprise systems

IT ticketing system

Job description

Benefits:

• 403(b) Matching
• 403(b)
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Competitive salary
• Dental insurance
• Tuition assistance
• Flexible schedule

GCHS is looking for a full time I.T. Support Specialist to direct and coordinate local area computer networks and end-user activities.

The I.T. Support Specialist will design, specify, configure, install, and maintain local area network hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling, and internet service providers.

Essential Duties and Responsibilities

• Install, configure, and maintain computer systems, mobile devices, printers, and other peripherals.
• Manage user accounts, permissions, and access rights in enterprise systems.
• Perform routine maintenance tasks including updates, patches, system backups, and security checks.
• Document support requests, solutions, and procedures in the IT ticketing system.
• Assist with onboarding and offboarding processes, including device setup and systems access.
• Support audio/visual equipment, conference room technology, and remote-work tools.
• Escalate complex issues to higher-level IT staff or external vendors as needed.
• Contribute to IT projects such as system upgrades, hardware rollouts, and cybersecurity initiatives.
• Communicate with end users regarding their day to day issues and technology needs.
• Respond to ticket requests at night and on weekends while on-call. Escalate to higher-level IT staff if no solution is found within a reasonable time.

For a complete list of benefits, please visit http://greeley.health/careers/.

Our ideal candidate will be a competent, approachable, and dependable leader. Education and/or experience: Bachelor's degree or one to two years related experience and/or training; or equivalent combination of education and experience.

Headquartered in Tribune, Kansas

Greeley County Health Services is a rural health system serving western Kansas. GCHS boasts a 25-bed critical access hospital, 16-bed Long Term Care Unit, and 2 Family Practice Clinics located in Tribune and neighboring Sharon Springs in Wallace County.

GCHS's vision

"to provide trusted care, close to home". Delivering unsurpassed patient care is at the top of our list, while we also strive to contribute to a healthy environment for our staff and neighbors. As the largest employer in Greeley County, our team is committed to the growth and stability of the communities that we serve.

GCHS's dedicated and caring team of physicians and midlevels

are fully supported by excellent nursing and administration staff. State-of-the-art software, equipment, and an impressive suite of services assist our talented staff in providing outstanding patient care, while the attached long-term care facility gives residents immediate access to the staff and services at GCHS. The building was recently remodeled to foster a more conducive environment for caring for patients, improve handicap accessibility, and enhance patient flow, all of which allow us to continue to deliver a higher quality of care.

GCHS's culture

is represented by a devoted team that cares for each other. Compassionate coworkers strive to impact others' lives in meaningful ways. GCHS provides a friendly and professional working environment, regular employee recognition, and an abundance of growth opportunities.

Tribune, Kansas

has many amenities that are unexpected in a rural community, including a movie theater, 9-hole golf course, disc golf course, trap shooting range, tennis court, swimming pool, and four parks which include an outdoor basketball court and children's play areas, just to name a few. The community has been described as "One of the friendliest small towns you'll go to".

The school system

offers an average 10:1 teacher-to-student ratio allowing for a more focused and personalized learning opportunity for students. The elementary building and high school gym have recently been renovated. Many extracurricular activities are available to students, including Academic Club, Art, Band, Choir, Music, National Honor Society, Student Council, Tech-Connect, Gifted and Talented, Computer Lab, Spanish, 4-H, and FFA. School sports include cross country, volleyball, tennis, football, cheerleading, basketball, track, golf, and wrestling. Go Jackrabbits!