I&M Segment Applied AI Lead

Legence; Beltsville (MD); Remote; USD 145,000 - 180,000; Full time

Benefits offered by this job

401(k) Match

Health & Welfare Benefits

Life and Disability Insurance

Flexible vacation

Travel expenses reimbursed

Job summary

Legence in the United States is seeking an I&M Segment Applied AI Lead to implement AI solutions for the Installation & Maintenance business, spanning operations, service delivery, and field work. You will prototype against operational data and train technicians, planners, and leaders to use the tools on the plant floor and in the field.

You will deploy agentic AI tools (Claude Code, Claude Cowork, and Copilot Cowork) and collaborate with cross-functional teams, ensuring governance and

Qualifications

• 7+ years across industrial/operations technology, software/data, or technical implementation.
• Hands-on LLM experience in a business setting.
• Ability to build and deploy solutions (Python, TypeScript, or low-code) and to train non-technical operations and field teams.

Responsibilities

• Build and deploy AI solutions for real operations and service problems — maintenance and service workflows, planning and dispatch, asset and energy performance, quality, safety, and technician enablement.
• Train and enable operations and field teams — technicians, planners, operations leaders — with hands-on sessions and support that fit how the work really gets done, accounting for OT/IoT and connectivity realities.
• Drive adoption in operations and the field: run pilots, work alongside teams, remove friction, and grow self-service use.
• Deploy, configure, and support the agentic AI tools the company has selected for I&M users — Microsoft 365 Copilot and Copilot Cowork, Claude Cowork, and Claude Code — and use them directly to build solutions, integrating with operational and service systems where appropriate.
• Collaborate with the Corporate and E&C Applied AI Leads as peers — reuse and share solutions, templates, and patterns so work is not duplicated across segments.
• Apply the governance and OT/IT data-handling standards leadership sets, and flag operational risks and gaps back to leadership.
• Quantify and report impact in segment terms: unplanned downtime avoided, mean-time-to-repair, first-time-fix rate, energy and asset performance, service margin.

Skills

LLM experience

Industrial operations knowledge

Python/TypeScript/low-code

Train non-technical users

Tools

Claude Code

Claude Cowork

Microsoft 365 Copilot Cowork

Job description

About Legence

Legence (https://www.wearelegence.com/) (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems—enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world’s most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients.

Location: San Jose, CA or Beltsville, MD preferred; Remote

Travel: Yes, 10%

Role Summary

The I&M Segment Applied AI Lead implements AI solutions for the Installation & Maintenance business — across operations, service delivery, maintenance, and the plant- and field-side work that defines the segment. Within the strategy and governance set by leadership, this role builds and deploys working solutions for operations and service problems, trains technicians, planners, and operations leaders to use them, and drives adoption on the floor and in the field. It is for someone who can prototype against operational data and then stand on a plant floor or service site until the tool sticks. It implements; it does not set strategy.

Key Responsibilities

• Build and deploy AI solutions for real operations and service problems — maintenance and service workflows, planning and dispatch, asset and energy performance, quality, safety, and technician enablement.

• Train and enable operations and field teams — technicians, planners, operations leaders — with hands‑on sessions and support that fit how the work really gets done, accounting for OT/IoT and connectivity realities.

• Drive adoption in operations and the field: run pilots, work alongside teams, remove friction, and grow self‑service use.

• Deploy, configure, and support the agentic AI tools the company has selected for I&M users — Microsoft 365 Copilot and Copilot Cowork, Claude Cowork, and Claude Code — and use them directly to build solutions, integrating with operational and service systems where appropriate.

• Collaborate with the Corporate and E&C Applied AI Leads as peers — reuse and share solutions, templates, and patterns so work is not duplicated across segments.

• Apply the governance and OT/IT data‑handling standards leadership sets, and flag operational risks and gaps back to leadership.

• Quantify and report impact in segment terms: unplanned downtime avoided, mean‑time‑to‑repair, first‑time‑fix rate, energy and asset performance, service margin.

Required Qualifications

• 7+ years across industrial/operations technology, software/data, or technical implementation, with hands‑on LLM experience in a business setting.

• Working knowledge of industrial operations, maintenance, or field‑service workflows and the systems that support them.

• Ability to build and deploy solutions (Python, TypeScript, or low‑code) and to train non‑technical operations and field teams to use them.

• Hands‑on fluency with agentic AI tools — building and automating with Claude Code, and enabling users with Claude Cowork and Microsoft 365 Copilot Cowork.

• Credible and comfortable with operations and field teams on site.

Preferred Qualifications

• Familiarity with OT/industrial data (historian/SCADA, IoT, edge) and maintenance/service systems (CMMS/EAM, FSM).

• Experience in industrial, manufacturing, or facility/energy‑services environments.

• Experience applying governance and data‑handling standards in practice

Base salary: $145,000-$180,000 per year.

Notes: Actual compensation will be based on skills, experience, and work location, and may vary from the posted range.This posting reflects compensation at the time of posting and may be updated.

#LI-JS1 #LI-Remote

Benefits Overview

401(k) Plan with Company Match: Currently match contributions dollar‑for‑dollar up to 4% of eligible pay; immediate vesting.

Health & Welfare Benefits: Employer provided medical, dental, vision, prescription drug, Employee Assistance Program and accident & illness coverage.

Life and Disability Insurance : Employer provided basic life insurance and AD&D valued at 50K coverage amount with the option for voluntary buy up for additional coverage.

Time Off: Flexible non‑accrual vacation; company holidays per policy. (For California employees, this is separate from California paid sick leave, if applicable.)

Expenses : Business travel and related expenses reimbursed per company policy.

Reasonable Accommodations

If you need assistance or accommodations during the application or interview process, please contact us at [e-mail] or your dedicated recruiter with the job title and requisition number.

Employment Eligibility

Candidates must have current work authorization in the U.S.; visa sponsorship is not available for this position.

Equal Employment Opportunity Employer

Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations.

EEO is the Law