I-9 Support Representative

Fieldprint; Mount Laurel Township (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K with match

Flexible scheduling

Paid time off

Paid holidays

Internal training

Overtime options

Casual dress code

Referral bonus

Commuter benefits

Job summary

Fieldprint, Inc. is seeking a representative to support our electronic fingerprinting and identity management services in the Fieldprint I-9 Researcher department. This role focuses on Remote I-9 processing and ensuring accurate completion of Form I-9 sections 1–3.

You will review, edit and submit I-9 records, schedule applicants, assist with questions, address site or vendor errors, and perform related duties to maintain smooth operations in a fast-paced environment.

Qualifications

• Must have strong analytical and problem-solving skills.
• Excellent oral and written communication skills.
• Strong interpersonal, organizational, and prioritization abilities.

Responsibilities

• Review, process, edit and submit Remote I-9 services, including section 1, section 2, and section 3 as appropriate; handling of both standard and advanced queues
• Schedule and reschedule applicants as needed; support applicant questions and providence guide as requested
• Review, log and address site errors, vendor errors, and/or applicant errors as needed
• Handled digital photo reviews and submissions, public folder assistance, and other operational review tasks as needed
• Perform other duties as directed

Skills

Analytical skills

Problem solving

Negotiation

Form I-9 process

Oral & written comms

Interpersonal skills

Organizational skills

Telephone skills

Education

High School Diploma or Equivalent

Job description

About Us

Fieldprint, Inc. provides Livescan Fingerprinting; Fingerprinting Enrollment Services; Form I-9 Section 2 Completion; Badge Photography and Processing; and Fitness Determination and Adjudication services for corporations, non-profits and federal, state, tribal, and local government sectors.

Fieldprint is at the forefront of our industry. We offer a comprehensive suite of electronic fingerprinting and related services to handle all of the identity management needs of our clients. We design innovative technology that delivers accurate, timely results to our clients.

Our success begins with our diverse team of kind, collaborative professionals who are passionate about the work we deliver.

Job Description

We are currently seeking a representative to support our electronic fingerprinting and identity management services in our Fieldprint I-9 Researcher department.

Responsibilities

• Review, process, edit and submit Remote I9 services, including section 1, section 2, and section 3 as appropriate; handling of both standard and advanced queues
• Schedule and reschedule applicants as needed; support applicant questions and providence guide as requested
• Review, log and address site errors, vendor errors, and/or applicant errors as needed
• Handled digital photo reviews and submissions, public folder assistance, and other operational review tasks as needed
• Perform other duties as directed

Required Skills

• Must have strong analytical, problem solving, and negotiation skills.
• Must be able to understand the collection and completion process related to Form I-9 Section 1, Section 2 and Section 3
• Must have excellent oral and written communication skills
• Excellent interpersonal skills, organizational, planning, and prioritization skills are a must.
• Must have strong telephone skills.

Education

The candidate we are seeking will have a high school diploma or equivalent.

Benefits

Fieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.

• Medical, dental and vision coverage with spouse/family coverage options
• 401K plan with generous company match
• Flexible spending accounts
• Voluntary insurance coverage plans (life, disability, etc.)
• Paid lunch breaks
• Paid time off
• Paid holidays
• Paid training program/ Internal employee development
• Overtime options available
• Casual dress code
• Flexible work schedules
• Employee referral bonus program
• Commuter benefit program

Additional Information

All candidates are subject to a drug test and a background screening.

Fieldprint, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.