Hyundai Automotive Sales Specialist

Hyundai Of Green Inc; Akron (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

Hyundai Of Green Inc. in Akron, OH is seeking a results-driven sales professional to guide guests through a transparent one-price buying experience. You will demonstrate vehicles, arrange test drives, explain features and financing options, and maintain CRM records to nurture leads.

Deliver vehicles with a focus on world-class customer service, follow up on leads, and work evenings, weekends, and holidays as needed to meet dealership objectives.

Qualifications

• High school diploma or GED required.
• Valid driver''s license with acceptable driving record.
• Ability to build trust and achieve sales goals in a customer-focused environment.

Responsibilities

• Guide customers through a transparent one-price buying process.
• Demonstrate vehicles and conduct test drives.
• Explain vehicle features and financing options.
• Maintain CRM records and follow up on leads.
• Deliver vehicles and provide a world-class customer experience.

Skills

Customer relationship building

Excellent communication

Negotiation skills

CRM proficiency

Lead follow-up

Education

High school diploma or GED

Associate degree or related coursework

Tools

CRM software

Digital retailing tools

Job description

Job Purpose:- Build customer relationships and assist guests in selecting and purchasing vehicles through a transparent, no-haggle sales process while delivering an exceptional experience and achieving dealership sales objectives.Key Responsibilities:- Guide customers through a transparent one-price buying process.- Demonstrate vehicles and conduct test drives.- Explain vehicle features and financing options.- Maintain CRM records and follow up on leads.- Deliver vehicles and provide a world-class customer experience.Required Education:- High school diploma or GED required.- Must possess a valid driver's license with an acceptable driving record and meet all state and dealership requirements for vehicle operation and sales activities.Preferred Education:- Associate degree or coursework in business, marketing, communications, or a related field preferred.- Ongoing sales, customer service, or automotive industry training is a plus.Required Experience:- Previous customer service, retail sales, hospitality, or relationship-building experience required.- Demonstrated ability to communicate effectively, build trust, and achieve performance goals in a customer-focused environment.Preferred Experience:- Automotive sales, one-price retail sales, CRM utilization, lead management, or commissioned sales experience preferred.- Experience delivering exceptional customer experiences and handling digital leads is highly desirable.Required Skills and Abilities:- Excellent communication, listening, and interpersonal skills.- Ability to build rapport, present products effectively, use technology and CRM systems.- Manage multiple priorities and work evenings, weekends, and holidays as needed.Preferred Skills and Abilities:- Knowledge of automotive products, digital retailing tools, financing processes, and CRM platforms.- Strong negotiation alternatives, social media proficiency, self-motivation, prospecting ability, and a commitment to continuous improvement preferred.