Hyperscale - Founding Software Engineer (Customer Experience)

deCircle; San Francisco (CA); On-site; USD 160,000 - 230,000; Full time

Job summary

Hyperscale is seeking a Software Engineer (1-4 years) to own the technical side of enterprise deployments with a focus on enabling agentic AI workflows for major US trucking fleets. You will collaborate with founders, customers, and engineering to move solutions from demo to production.

You will lead technical discovery, design tailored demos, and play a key role in on-site pilots and ROI modeling, with travel ~10%. Visa: STEM OPT transfers only; no H1B transfers.

Qualifications

• 1-4 years of full-stack software engineering experience.
• Strong foundation in APIs, webhooks and system architecture.
• Excellent communication with customers and cross-functional teams.
• Willingness to travel on-site (~10%).
• Visa: STEM OPT transfers only; no new H1B/O1.

Responsibilities

• Lead technical discovery and design POCs aligned with customer workflows.
• Travel on-site to embed with customer operations (~10%).
• Scope pilots with defined success metrics and build ROI models.
• Support end-to-end onboarding: data mapping, workflow configuration, API integrations.
• Bridge customers with product and engineering to surface edge cases and inform roadmap.

Skills

APIs

Webhooks

Customer-facing

Ambiguity tolerance

Travel readiness

Tools

TypeScript

React.js

Python

SQL

APIs

Webhooks

Terraform

Node.js

Agentic AI

Job description

Source: Paraform - https://www.paraform.com/share/hyperscale/cmpvkqjmz00010cjp2ws0ow5m

Compensation: listed range $160K-$230K; description states $160,000-$200,000 base + very significant equity.

Location: San Francisco - on-site 5 days/week when not traveling (~10% customer travel). Visa: STEM OPT transfers only; no new H1B/O1, no H1B transfers.

About this role

Software Engineer with 1-4 years of experience to own the technical side of enterprise sales and deployment at Hyperscale, an AI-native startup automating back-office operations for major US trucking fleets. Work directly with founders, customers and engineering to take agentic AI systems from demo to production.

What will you be doing?

• Lead technical discovery, design POCs, and run tailored demos tied to each prospect's workflows and pain points

• Travel on-site to customers (~10%) to embed with operations teams, scope integrations, and write code to unblock deals

• Scope and execute pilots with clear success metrics (call resolution rate, time savings, CSAT) and build ROI models

• Support end-to-end onboarding: data mapping, workflow configuration, API/webhook integrations, go-live

• Bridge customers and product/engineering, surfacing edge cases and shaping the roadmap

Tech stack

TypeScript, React.js, Python, SQL, APIs, Webhooks, Agentic AI, Terraform, Node.js

About Hyperscale

AI command center for trucking fleet operations: one AI agent acting across 10+ systems (TMS, telematics, safety, dispatch), autonomously handling ~70% of back-office tasks for some of the largest US fleets. Built by ex-Samsara engineers and fleet operators. ~10 people, founded 2025, $5M funding, San Francisco.

• 1-4 years full-stack software engineering, ideally at a high-growth B2B company (summary line says 2-8 yrs IC)

• Strong foundation in APIs, webhooks and system architecture; shipped real products end to end

• High agency and comfort with ambiguity

• Genuine enthusiasm for customer-facing work; willing to travel on-site (~10%)

• Visa: STEM OPT transfers only; no new H1B/O1 and no H1B transfers