Hygiene Operations Lead – On-Site Care Campus

MAJC; Los Angeles (CA); On-site; USD 73,000 - 75,000; Full time

Job summary

St. Joseph Center in Los Angeles, CA seeks a Hygiene Manager to lead the Care Campus showers, restrooms, and laundry operations. You’ll ensure safe, clean, and dignified services with strong infection prevention and privacy protections.

You’ll supervise staff, manage schedules, and coordinate with safety, case management, facilities, and healthcare partners to deliver coordinated services. The role emphasizes staff leadership, operational readiness, and effective communication to support a

Qualifications

• High school diploma or equivalent required; bachelor’s degree in human services, hospitality, operations, public health, social services, or a related field preferred.
• Three or more years of progressively responsible experience in homeless services, hygiene services, shelter operations, hospitality, facilities, social services, or another high-volume service environment preferred.
• Two or more years of supervisory, management, or team-leadership experience preferred.
• Experience managing frontline staff, scheduling, coverage, and day-to-day service operations strongly preferred.
• Experience serving individuals experiencing homelessness and people with behavioral health, substance use, medical, or other complex needs preferred.
• Experience with sanitation, infection prevention, workplace safety, inventory management, or facilities coordination preferred.
• Strong staff leadership, organization, communication, conflict-resolution, and problem-solving skills.
• Understanding of trauma-informed care, harm reduction, person-centered services, professional boundaries, and de-escalation.
• Basic proficiency with Microsoft Office and electronic systems used for scheduling, documentation, incident reporting, inventory, and communication.

Responsibilities

• Lead day-to-day hygiene services operations for showers, restrooms, and laundry, ensuring safety and accessibility.
• Monitor participant flow, capacity, wait times, and adjust operations to maintain service levels.
• Maintain privacy, dignity, safety, and equitable access in all hygiene activities.
• Address participant concerns and coordinate with Campus teams to connect to additional services.
• Supervise Hygiene Leads and Hygiene Specialists; manage staffing schedules and coverage.
• Set clear expectations for engagement, sanitation, safety, documentation, and professionalism.
• Collaborate with Safety, Case Management, Facilities, and healthcare partners to support coordinated services.
• Oversee sanitation, PPE use, and infection-prevention practices across all hygiene spaces.
• Maintain inventory, supplies, and equipment readiness; coordinate repairs and maintenance.
• Record-keeping, audits, and continuous quality improvement activities.

Skills

Leadership

Staff scheduling

Hygiene management

Sanitation & infection prevention

Privacy & dignity

Coordination

Education

High school diploma

Bachelor's degree preferred

Job description

St. Joseph Center in Los Angeles, CA seeks a Hygiene Manager to lead the Care Campus showers, restrooms, and laundry operations. You’ll ensure safe, clean, and dignified services with strong infection prevention and privacy protections.

You’ll supervise staff, manage schedules, and coordinate with safety, case management, facilities, and healthcare partners to deliver coordinated services. The role emphasizes staff leadership, operational readiness, and effective communication to support a