Hydrovac Operations Scheduler & Liaison

Safe Site Utility Services, LLC; Glendale (AZ); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Insurance

Health Reimbursement Arrangement (HRA)

401(k) matching

PTO

Paid Holidays

Life and AD&D Insurance and Voluntary

Employee Assistance Program

Wages on demand via ZayZoon

Job summary

Safe Site Utility Services, LLC in Glendale, AZ, seeks a detail-oriented Hydrovac Operations Coordinator to support the Hydrovac Division. You will coordinate field activities, schedule crews, and manage project documentation from initial request through invoicing.

You will serve as a liaison among clients, field teams, project management, and accounting, ensuring efficient project execution and accurate billing. Strong communication and organization are essential in this fast-paced role.

Qualifications

• Previous experience in construction, utility services, hydrovac, or project coordination.
• Strong organizational and time management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office, including Outlook, Excel, and Word.
• Experience with project management or field service software is preferred.
• Strong attention to detail and commitment to accuracy.

Responsibilities

• Receive and respond to incoming client calls, emails, and service requests.
• Schedule and dispatch hydrovac crews for time-and-material and project work.
• Coordinate daily schedules to maximize crew utilization and operational efficiency.
• Communicate schedule changes and project updates to field personnel and clients.
• Monitor project progress and assist with resolving scheduling conflicts.
• Review field tickets for completeness and accuracy.
• Enter pricing, labor, equipment, and project information to support invoicing.
• Coordinate with Accounting to ensure timely and accurate billing.
• Serve as a liaison between clients, field crews, operations, project management, and accounting.
• Provide routine scheduling updates and project status information.
• Maintain professional and responsive communication with both internal and external customers.

Skills

Organizational skills

Time management

Communication skills

Multitasking

Microsoft Office

Attention to detail

Tools

Field service software

Project management software

Job description

Safe Site Utility Services, LLC in Glendale, AZ, seeks a detail-oriented Hydrovac Operations Coordinator to support the Hydrovac Division. You will coordinate field activities, schedule crews, and manage project documentation from initial request through invoicing.

You will serve as a liaison among clients, field teams, project management, and accounting, ensuring efficient project execution and accurate billing. Strong communication and organization are essential in this fast-paced role.