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Fountain is hiring a Road Supervisor in Boston, MA, to oversee operations and ensure compliance with safety protocols. This full-time position requires a Commercial Driver's License and offers competitive compensation of $31.02/hour.
The ideal candidate must be detail-oriented, self-motivated, possess strong communication skills, and have a flexible schedule. WeDriveU values employee development with on-the-job training and 401(k) plans among other benefits.
Address 180 Meadow Road, Boston, MA, 02136, US
Compensation $31.02/hour
Schedule Full time
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passengers journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.
TheRoad Supervisor will report to the Safety Manager and is responsible for actively facilitating policies and procedures between the Operations and Safety teams to ensure the service is running in compliance and efficiently.
Supervises day-to-day activities of operators to ensure compliance with operational requirements for safe bus operations including corporate safety training processes and practices.
Provides support, advice and guidance to operators in responding to a variety of issues (e.g. customer complaints, bus and/or worker safety), assessing situations and determining appropriate course of action (e.g. additional training, counseling) to prevent further occurrences in the future. Ensures a positive work environment for operators by providing coaching, mentoring and non-safety related training to promote high employee motivation and morale and commitment to company values and excellence in customer service.
Monitors on-time performance.
Prepares and submits required reports in a timely manner.
Supervises compliance with Company policies and/or processes by action and speech; discusses any breach of policy and procedure noted with Operations Manager.
Collects and audits employee DVIs.
Evaluates the performance of all direct-report personnel on a regular basis according to company policy.
Ability to multitask and pay extreme attention to detail.
Self-motivated with the ability to prioritize and problem solve.
Knowledge of Microsoft Office Suite with intermediate to advanced excel skills.
Outstanding interpersonal and communication skills.
Able to lift 25+ pounds, climb stairs, and be on your feet for an extended period.
*Benefits vary by position and location
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.