Hybrid Vendor Strategy & Operations Analyst

Hewlett Packard Enterprise; San Jose (CA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health & Wellbeing

Personal & Professional Development

Unconditional Inclusion

Job summary

Hewlett Packard Enterprise seeks a Vendor Management Analyst to support Vendor Strategy & Management across APJ, EMEA, Americas and LATAM. The role focuses on day-to-day coordination, performance tracking, and optimization of the vendor ecosystem in NaaS, Managed Services, and Professional Services.

The position emphasizes onboarding, cost analysis, SOWs, reporting, and governance, with a hybrid model requiring ~2 days in an HPE office and close collaboration with Global Procurement and delivery

Qualifications

• 3–6 years in vendor management, procurement, PMO, service delivery, or operations.
• Experience in IT services, telecommunications, or managed services preferred.
• Strong analytical and reporting skills (Excel, dashboards, data analysis).
• Good knowledge of bid management process, RFX response assessment.
• Expertise with SharePoint, Process Mapping tools (e.g. MS Visio, Aha, etc.).
• Good organizational skills with ability to manage multiple priorities.
• Effective communication and stakeholder management capabilities.

Responsibilities

• Coordinate onboarding and ongoing management of vendors and delivery partners.
• Assist with vendor segmentation strategy and initiatives.
• Support pre-sales/BPM teams with cost analysis and benchmarking.
• Maintain vendor records, performance data, and documentation.
• Act as a first point of contact for vendor coordination and operational queries.
• Assist with vendor reviews, QBR preparation and relationship management.
• Track vendor costs and budgets in line with financial plans.
• Support SOW creation, pre-approvals, and invoice reconciliation processes.
• Monitor vendor rates against benchmarks and identify cost variances.
• Contribute to cost optimisation and value-for-money initiatives.
• Govern the financial metrics for vendors assigned in regions.
• Collaborate with Global Procurement teams to negotiate contractual agreements with vendors.
• Track vendors' KPIs, SLAs, and delivery performance.
• Produce performance reports, dashboards, and scorecards.
• Identify service delivery risks, trends, and improvement opportunities.
• Support governance forums and vendor performance reviews.
• Coordinate with delivery and project teams to fulfil resource/service requirements.
• Monitor vendor capacity, responsiveness, and resource availability.
• Assist with demand forecasting and capacity planning activities with regions.
• Assist in service transitions, onboarding readiness, and operational coordination.
• Drive QBRs with vendors for performance monitoring/channel feedback from business.

Skills

Analytical skills

Reporting skills

Stakeholder management

English fluency

Education

3–6 years in vendor management, procurement, PMO, service delivery, or operations

Tools

SharePoint

MS Visio

Aha

Job description

Hewlett Packard Enterprise seeks a Vendor Management Analyst to support Vendor Strategy & Management across APJ, EMEA, Americas and LATAM. The role focuses on day-to-day coordination, performance tracking, and optimization of the vendor ecosystem in NaaS, Managed Services, and Professional Services.

The position emphasizes onboarding, cost analysis, SOWs, reporting, and governance, with a hybrid model requiring ~2 days in an HPE office and close collaboration with Global Procurement and delivery