Hybrid UX Designer for Insurance Platform Growth

AppFolio; Chicago (IL); On-site; USD 104,000 - 130,000; Full time

Benefits offered by this job

Benefits eligibility

Job summary

AppFolio is seeking a UX Designer to join FolioGuard, our integrated insurance platform within AppFolio's Real Estate Performance Management suite. You will partner with Product and Engineering to identify user problems, craft opportunities, and deliver polished solutions across FolioGuard workflows.

You will lead user research, usability testing, and design validation to ensure our experiences meet real customer needs.

Qualifications

• Experience with growth design: funnel analysis, A/B testing, experiment design, and using data to inform design decisions.
• Proficiency with AI-powered design, with an appetite to push beyond basic applications to improve the speed and quality of design outcomes.
• Ability to translate complex design rationale into clear, outcome-oriented communication for non-design stakeholders.
• Familiarity with Agile and Lean UX methodologies in fast-moving, iterative environments.
• A portfolio demonstrating your design process, problem-solving approach, and experience designing software product experiences.

Responsibilities

• Partner with Product and Engineering to understand user problems, define design opportunities, and deliver well-crafted solutions across FolioGuard workflows.
• Conduct and facilitate user research, usability testing, and design validation to ensure solutions are grounded in real customer needs.
• Design, run, and iterate on growth experiments, including A/B and multivariate tests to optimize key user flows and business outcomes.
• Use AI-powered tools to accelerate research synthesis, prototyping, and delivery across the design process.
• Communicate design rationale to cross-functional partners and drive shared understanding across disciplines.
• Apply and actively contribute to our design system, ensuring UI consistency while helping evolve its components and patterns over time.
• Adapt fluidly to shifting priorities, bringing structure and clarity to ambiguous problem spaces as the team's needs evolve.

Skills

User-centered design

Growth design

AI-powered design

Agile/Lean UX

Job description

AppFolio is seeking a UX Designer to join FolioGuard, our integrated insurance platform within AppFolio's Real Estate Performance Management suite. You will partner with Product and Engineering to identify user problems, craft opportunities, and deliver polished solutions across FolioGuard workflows.

You will lead user research, usability testing, and design validation to ensure our experiences meet real customer needs.