Hybrid Universal Banker: Teller & Relationship Pro

ESL-Federal-Credit-Unio; Town of Victor (NY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Wellness program

Family assistance plan

401k with match

Paid volunteer time

Learning & Development training

Job summary

ESL Federal Credit Union is seeking a Universal Banker to service members at the Cobblestone office, performing teller and Relationship Banker duties while delivering friendly, professional service and identifying opportunities to meet members’ financial needs. The role involves processing transactions, advising on products, and building relationships to support branch goals.

A minimum of one year in sales or service in financial services is required, with a high school diploma; NMLS submission

Qualifications

• One year in sales/service in the financial services or comparable industry required
• High School diploma or High School equivalency diploma required
• Strong, communication, problem solving and decision making abilities
• A high degree of flexibility to support branch needs
• Proficient in building customer and peer relationships
• Proficient in PC applications
• Understanding of banking products and services preferred
• Notary preferred; if not obtain within 12 months of filling role
• Must complete submission of application and fingerprinting to the NMLS (Nationwide Multisite Licensing System) and successfully be registered as an MLO (Mortgage Loan Originator) through ESL
• Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Responsibilities

• Create a positive face to face member experience
• Build long lasting relationships with members
• Work in either a Teller or Relationship Banker position depending on the branch needs
• Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner
• Help members recognize and obtain the most appropriate solutions for their financial needs
• Educate and Refer a variety of products and services to members
• Assist members with accounts, loans and maintenance
• Learn about the banking and finance industry
• Gain exposure to career opportunities at ESL

Skills

Customer service

Sales

Communication

Problem solving

Decision making

Flexibility

Relationship building

PC applications

Education

High School diploma or High School equivalency diploma

Tools

PC applications

Job description

ESL Federal Credit Union is seeking a Universal Banker to service members at the Cobblestone office, performing teller and Relationship Banker duties while delivering friendly, professional service and identifying opportunities to meet members’ financial needs. The role involves processing transactions, advising on products, and building relationships to support branch goals.

A minimum of one year in sales or service in financial services is required, with a high school diploma; NMLS submission