Hybrid Underwriting Ops Specialist - MPCI Optimization

Farmers Mutual Hail Insurance Company; West Des Moines (IA); Hybrid; USD 65,000 - 120,000; Full time

Benefits offered by this job

Hybrid work schedule (in office 3 days

Paid Parental leave and Caregiverleave

Employee appreciation events

Employee Assistance Program (EAP)

On-site cafeteria and fitness center

Job summary

Farmers Mutual Hail Insurance Company of Iowa is seeking a Crop Insurance Underwriting Operations Specialist. This role advances day-to-day underwriting operations, coordinating with IT and business units to improve processes and support policy administration systems.

The position emphasizes production support, UAT leadership, and cross-team collaboration to drive efficiency. The ideal candidate brings five+ years of MPCI underwriting experience, an associates degree (bachelor's preferred), and

Qualifications

• Five+ years MPCI underwriting experience or equivalent combination of education and/or experience.
• Associates degree in Business, Finance, Agriculture, or related field required (Bachelor’s degree preferred).
• Three+ years of MPCI underwriting experience and/or PASS system experience preferred; proficient with Word and Excel; database query analysis beneficial.

Responsibilities

• Plans and leads operational meetings to promote consistency and awareness across large teams.
• Works with Business Units and IT to improve manual processes and document new procedures.
• Creates and prioritizes underwriting department production support tickets and evaluates future needs.
• Assists with research and pulling information from industry sources to promote production support.
• Leads Insurance Specialist team in User Acceptance Testing processes and procedures.
• Collaborates with Product Owners to evaluate MPCI and Private Product changes and supports UAT and implementation in policy systems.
• Coordinates with UW Operations Manager to prioritize all production support tickets/projects in Rally.
• Monitors day-to-day operations and reports performance with actionable improvements.
• Creates trainings and procedures to train staff on underwriting standards and regulatory compliance.

Skills

MPCI underwriting

Microsoft Word

Microsoft Excel

Database query analysis

Education

Associates degree in Business/Finance/Agriculture or related field

Bachelor’s degree preferred

Tools

PASS system

Rally

Job description

Farmers Mutual Hail Insurance Company of Iowa is seeking a Crop Insurance Underwriting Operations Specialist. This role advances day-to-day underwriting operations, coordinating with IT and business units to improve processes and support policy administration systems.

The position emphasizes production support, UAT leadership, and cross-team collaboration to drive efficiency. The ideal candidate brings five+ years of MPCI underwriting experience, an associates degree (bachelor's preferred), and