Hybrid UM Admin Coordinator | Healthcare Authorizations & Support

Humana; Schaumburg (IL); Hybrid; USD 44,000 - 58,000; Full time

Job summary

Humana is seeking a UM Administration Coordinator in Schaumburg, IL to support Health Choice and MLTSS programs. You will create authorizations, perform non-clinical care management tasks, and operate within defined standards with some latitude over prioritization and timing.

This is a hybrid role reporting to the Supervisor, UM Administration. Typical hours are Monday–Friday 8am–5pm CST with occasional nights and weekends; scheduled weekly hours: 40.

Qualifications

• 2+ years of administrative support experience in the healthcare industry.
• 1+ years of customer service experience.
• Prior billing/claims or authorization experience.

Responsibilities

• Provide administrative support for care management processes.
• Assist with authorizations and billing-related tasks.
• Deliver customer service and administrative support to members and providers.

Skills

Administrative support

Customer service

Billing/claims

Prior Authorization

Education

Associate degree or higher

Tools

EMR software

ICD-10 coding

Job description

Humana is seeking a UM Administration Coordinator in Schaumburg, IL to support Health Choice and MLTSS programs. You will create authorizations, perform non-clinical care management tasks, and operate within defined standards with some latitude over prioritization and timing.

This is a hybrid role reporting to the Supervisor, UM Administration. Typical hours are Monday–Friday 8am–5pm CST with occasional nights and weekends; scheduled weekly hours: 40.