Hybrid Traffic & Promotions Coordinator

Adusa; Salisbury (NC); Hybrid; USD 37,000 - 55,000; Full time

Job summary

Ahold Delhaize USA seeks a Coordinator II, Traffic to coordinate traffic, workflows, and execution of promotional offers across omnichannel programs. You will manage intake, timelines, and cross-team communication to ensure on-time, accurate launches.

In this hybrid role, you will support multi-channel delivery, QA, and continuous process improvements while partnering with Marketing, Merchandising, Loyalty, and Digital teams. Authorized to work in the U.S. required.

Qualifications

• Bachelor's degree in Marketing, Communications, Business Administration, or related field, or equivalent work experience.
• 2-4 years of experience in marketing operations, project coordination, traffic management, or campaign execution.
• Experience in retail, grocery, eCommerce, loyalty, or omnichannel marketing preferred.
• Strong project coordination and organizational skills.
• Exceptional attention to detail and execution accuracy.
• Ability to manage multiple priorities and deadlines.
• Strong verbal and written communication skills.
• Ability to collaborate across cross-functional teams.
• Proficiency with Microsoft Office Suite, particularly Excel, PowerPoint, and Teams.
• Experience with project management or workflow tools (e.g., Workfront, Asana, Jira, Monday.com, Smartsheet, or similar).
• Ability to work independently while managing competing priorities.

Responsibilities

• Coordinate intake, prioritization, routing, and execution of promotional offer requests across omnichannel programs.
• Maintain offer calendars, production schedules, project trackers, and workflow tools.
• Monitor milestones, identify risks to timelines and launches, and keep stakeholders informed.
• Facilitate communication between Marketing, Creative, Merchandising, Loyalty, Pricing, eCommerce, and cross-functional teams.
• Support setup, validation, and distribution of offers across channels (Email, App, Website, Coupons, Loyalty, Paid Media, In-Store).
• Review submissions for completeness and compliance with standards.
• Coordinate QA activities and address corrections prior to launch.
• Assist in troubleshooting offer delivery issues with business partners.
• Identify workflow improvements and document SOPs and training materials.
• Participate in post-campaign reviews for lessons learned and optimization.

Skills

Project coordination

Organizational skills

Attention to detail

Verbal and written communication

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Workfront

Asana

Jira

Monday.com

Smartsheet

Microsoft Office (Excel, PowerPoint, Teams)

Job description

Ahold Delhaize USA seeks a Coordinator II, Traffic to coordinate traffic, workflows, and execution of promotional offers across omnichannel programs. You will manage intake, timelines, and cross-team communication to ensure on-time, accurate launches.

In this hybrid role, you will support multi-channel delivery, QA, and continuous process improvements while partnering with Marketing, Merchandising, Loyalty, and Digital teams. Authorized to work in the U.S. required.