Hybrid Trading Support Specialist III

Raymond James; Memphis (TN); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision

Job summary

Raymond James is seeking a Trading Support Associate III in Memphis to support trading activities across multiple platforms, rectify trade errors, and engage with clients to resolve issues. The role blends technical support with customer service in a hybrid work model, requiring strong communication and problem-solving in a fast-paced environment.

Responsibilities include assisting internal clients with trading systems, handling inquiries, and ensuring accurate trade data.

Qualifications

• Bachelor’s degree in Accounting or equivalent is required.
• HS diploma required.
• Experience with trading or financial services is helpful.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Provide technical support for trading systems and platforms.
• Respond to client inquiries and outreach regarding trading issues.
• Perform price adjustments and trade corrections for client accounts.
• Review trade problems and determine corrective actions.
• Coordinate large block orders with trading desks.
• Ensure trades are executed and confirmed per policy.
• Maintain accurate trade data in required databases.
• Deliver superior customer service in a high-volume environment.

Skills

Trading systems

Customer service

Problem solving

Communication

Teamwork

Education

Bachelor’s in Accounting

HS Diploma

Tools

Trading platforms

Office software

Job description

Raymond James is seeking a Trading Support Associate III in Memphis to support trading activities across multiple platforms, rectify trade errors, and engage with clients to resolve issues. The role blends technical support with customer service in a hybrid work model, requiring strong communication and problem-solving in a fast-paced environment.

Responsibilities include assisting internal clients with trading systems, handling inquiries, and ensuring accurate trade data.