Hybrid Ticket Sales Analyst: Data-Driven Insights

San Antonio Spurs Sports & Entertainment

San Antonio (TX)

Hybrid

USD 65,000 - 90,000

Full time

14 days+

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Job summary

The San Antonio Spurs Sports & Entertainment (SS&E) is seeking a Ticket Sales Analyst in San Antonio, TX. The role supports ticket sales strategy through reporting, analysis, and insights across SS&E properties, developing tools, and providing data-driven recommendations to optimize revenue.

The Analyst collaborates with Sales Leadership and Ticketing Analytics to deliver timely insights. A hybrid schedule requires four days in the office; strong Excel, SQL, and BI skills are essential in this

Qualifications

Bachelor’s degree or equivalent professional experience in a relevant field.
Experience in business analytics, sales reporting, or data analysis.
Advanced proficiency in Microsoft Excel.
Experience with SQL, Python, or R.
Experience with ticketing systems (e.g., Archtics) and CRM platforms.
Experience with BI and visualization tools (Tableau, Power BI).
Strong analytical, organizational, and problem-solving skills.
Ability to communicate analytical findings to non-technical audiences.

Responsibilities

Develop, maintain, and deliver recurring and ad hoc ticket sales reporting across all franchises, including daily sales activity, membership sales, plan performance, and revenue tracking (E).
Independently analyze ticket sales trends, performance metrics, and historical data; determine appropriate analytical approaches; and provide insights and recommendations that support sales strategy and business decision-making (E).
Partner with Sales Leadership and Ticketing Analytics to evaluate sales performance, identify opportunities, and develop data-driven recommendations related to pricing, inventory, sales strategy, and revenue optimization (E).
Manage and validate data used in ticket sales commission processes, ensuring reporting accuracy, consistency, and integrity across systems (E).
Interpret and communicate analytical findings to stakeholders in a clear and actionable manner, exercising judgment to identify trends, risks, or findings that require further analysis or escalation (E).
Maintain reporting tools, dashboards, and datasets to support organizational reporting needs and operational efficiency (E).
Collaborate cross-functionally with internal stakeholders to support reporting requests, business analysis, and sales performance tracking, including evaluating business scenarios and recommending courses of action based on available data, business objectives, and anticipated revenue impact (E).
Perform other duties as assigned