Hybrid Teller & CSR Specialist (Float)

Arthur State Bank; Union (SC); On-site; USD 30,000 - 42,000; Full time

Job summary

Arthur State Bank is seeking a Float Teller/Customer Service Representative to perform teller and account service duties across branch settings, delivering prompt, accurate service while supporting deposits growth and regulatory compliance. You may work on the teller line, at a service desk, or in a drive-through, cross-training between roles to meet branch needs and maintain smooth operations.

Strong interpersonal skills, attention to detail, and integrity are essential for success, along with

Qualifications

• Customer-focused mindset with strong interpersonal skills.
• Accuracy and attention to detail.
• Sales awareness and cross-selling ability.
• Sound judgment and problem-solving skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Integrity and commitment to regulatory compliance.

Responsibilities

• Represents the bank to the customer in a courteous, professional manner, and provides prompt, efficient and accurate service.
• May open new accounts, prepare paperwork, and upload information.
• Order checks, as necessary.
• Prepare debit cards.
• Actively cross-sell the bank’s services in a professional manner.
• Answer questions and solve problems for customers and branch staff concerning all services provided by the bank by listening to problems, collecting data, securing answers, and reporting results to the inquiring party.
• Has various duties such as safe deposit box entry or inventories, redemption of bonds, telephone transfers, etc.
• May, at times, handle customer service functions for other departments (i.e., resetting electronic banking passwords).
• Complies with and adheres to AML/CFT (BSA) to include CIP, CDD, EDD, CTR and SAR, as well as numerous other bank policies, procedures, rules, and regulations.
• Performs other duties as specifically assigned by immediate supervisor.

Skills

Customer service

Cross-selling

Attention to detail

Regulatory compliance

Multi-tasking

Integrity

Education

High school diploma or equivalent

Teller training program completed

Tools

Silverlake or similar banking system

Microsoft Office

Job description

Arthur State Bank is seeking a Float Teller/Customer Service Representative to perform teller and account service duties across branch settings, delivering prompt, accurate service while supporting deposits growth and regulatory compliance. You may work on the teller line, at a service desk, or in a drive-through, cross-training between roles to meet branch needs and maintain smooth operations.

Strong interpersonal skills, attention to detail, and integrity are essential for success, along with