Hybrid Technical Writer for IT Infrastructure Documentation

Veolia | North America; Milwaukee (WI); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) plan

Tuition reimbursement

Job summary

A leading environmental services company in the United States is seeking a Technical Writer to create user manuals and documentation for technical products. This role requires 3+ years of technical writing experience, preferably in IT infrastructure. Candidates should have excellent communication skills and be proficient with Confluence and other documentation tools. The position is hybrid, requiring three days in the office per week, offering comprehensive benefits including health insurance and tuition reimbursement.

Qualifications

• 3+ years of experience as a technical writer in IT infrastructure.
• Ability to understand and explain complex technical concepts clearly.
• Proficiency with documentation tools and software.

Responsibilities

• Produce user manuals and technical documentation.
• Research and gather information for accurate content creation.
• Review and edit documents for clarity and consistency.
• Update documentation to reflect changes in products.
• Collaborate with cross-functional teams for information gathering.

Skills

Excellent written communication skills

Strong technical knowledge

Attention to detail

Collaboration skills

Research expertise

Education

Bachelor’s degree in Technical Writing, English, Computer Science

Tools

Confluence

Google documentation tools

Lucidchart

Job description

A leading environmental services company in the United States is seeking a Technical Writer to create user manuals and documentation for technical products. This role requires 3+ years of technical writing experience, preferably in IT infrastructure. Candidates should have excellent communication skills and be proficient with Confluence and other documentation tools. The position is hybrid, requiring three days in the office per week, offering comprehensive benefits including health insurance and tuition reimbursement.