Hybrid Systems Engineer I — Platform & Support

Mass General Brigham; Somerville (MA); Hybrid; USD 63,000 - 90,000; Full time

Job summary

Mass General Brigham is seeking a Systems Engineer to help with day-to-day development, administration, and support of our technical platforms, including software, network, hardware, and databases. You will work with cross-functional teams to troubleshoot issues and improve reliability and efficiency of our technology landscape.

In this hybrid role, you will perform basic platform administration, monitor performance, document processes, and contribute to incident resolution.

Qualifications

• Bachelor's degree required; relevant experience may be considered.
• 1–3 years of systems engineering or system administration experience.
• Experience with Windows-based hosting or administration preferred.

Responsibilities

• Perform basic platform administration: installations, patches, configuration, and backups.
• Monitor platform performance and availability.
• Follow SOPs to support platforms and resolve incidents.
• Assist in debugging under guidance of senior engineers.
• Maintain system documentation and inventory records.
• Execute routine maintenance to support system health.
• Participate in team meetings and knowledge sharing.
• Support compliance with security and operational policies.

Skills

Windows OS

Linux OS

Networking basics

PowerShell

Python

Bash

Documentation

Troubleshooting

Problem solving

Learning mindset

Education

Bachelor's degree in Computer Science or related field

Tools

Windows hosting

Linux server

Monitoring tools

Job description

Mass General Brigham is seeking a Systems Engineer to help with day-to-day development, administration, and support of our technical platforms, including software, network, hardware, and databases. You will work with cross-functional teams to troubleshoot issues and improve reliability and efficiency of our technology landscape.

In this hybrid role, you will perform basic platform administration, monitor performance, document processes, and contribute to incident resolution.