Hybrid Surety Bond Fulfillment Specialist

Marsh; Charlotte (NC); Hybrid; USD 73,000 - 154,000; Full time

Benefits offered by this job

Health benefits

401K savings

Tuition assistance

Job summary

Marsh in Charlotte, NC is seeking a talented professional to join our Hybrid Fulfillment team within the risk business. You will coordinate bond issuance, modifications, renewals, invoicing and records management while delivering exceptional client service.

The role requires a bachelor's degree, strong surety experience, and a P&C license or ability to obtain one; familiarity with insurance coverages is a plus.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Strong surety experience in a risk management or brokerage capacity.
• P&C license required, or ability to obtain.
• Working knowledge of insurance coverages (a plus).

Responsibilities

• Manage clients’ daily bonding needs, including receipt and review of bond requests, facilitating required information exchange between clients and underwriters, and ensuring timely approvals, issuance, and delivery of requested bonds.
• Maintain ongoing communication with clients and their underwriters to ensure a high level of customer service.
• Manage challenging issues and surety-related matters for clients, leveraging Client Advisory resources when necessary.
• Manage administrative service delivery functions including bond issuance, modifications, renewals and cancellations, invoicing, collections, electronic files and database management, and other related activities.

Skills

Customer service

Communication skills

Project management

Problem-solving

Detail-oriented

Insurance knowledge

Education

Bachelor’s degree

P&C license or able to obtain

Tools

Bond issuance software

Job description

Marsh in Charlotte, NC is seeking a talented professional to join our Hybrid Fulfillment team within the risk business. You will coordinate bond issuance, modifications, renewals, invoicing and records management while delivering exceptional client service.

The role requires a bachelor's degree, strong surety experience, and a P&C license or ability to obtain one; familiarity with insurance coverages is a plus.