Hybrid Support Engineer - Honolulu | Growth & Impact

National Carwash Solutions; Honolulu (HI); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Highly competitive salaries

Potential equity interest in a rapidly

401K plan with company matching

Excellent medical, dental, and vision

Job summary

National Carwash Solutions in Honolulu, HI is seeking a motivated Support Engineer to join the AMP division. This hybrid role supports car wash operators nationwide by analyzing errors, documenting resolutions, and delivering proactive guidance to customers.

You will respond to requests, build product expertise, train customers, and collaborate with cross-functional teams. Qualifications include a Bachelor's degree and 0–2 years of experience, plus strong communication and problem-solving skills.

Qualifications

• Bachelor's degree required.
• 0–2 years of general work experience.
• Excellent communication skills and problem solving ability.
• Ability to analyze data and provide insights.

Responsibilities

• Serve as the primary point of contact for customer inquiries, issue resolution, and escalation management.
• Leverage data and error logs to identify known and new issues and drive resolution.
• Maintain detailed records of investigations and resolutions, and create internal docs.
• Develop product expertise and communicate value propositions to customers.

Skills

Excellent communication

Problem solving

Attention to detail

Data analysis

Self-motivated

Team collaboration

Adaptability

Analytical skills

Education

Bachelor's degree

Job description

National Carwash Solutions in Honolulu, HI is seeking a motivated Support Engineer to join the AMP division. This hybrid role supports car wash operators nationwide by analyzing errors, documenting resolutions, and delivering proactive guidance to customers.

You will respond to requests, build product expertise, train customers, and collaborate with cross-functional teams. Qualifications include a Bachelor's degree and 0–2 years of experience, plus strong communication and problem-solving skills.