Hybrid Strategic Engagement Manager: Growth & Delivery

Ippon; Charlotte (NC); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k with company match

Paid time off

Job summary

Ippon Technologies is hiring an Engagement Manager to own the health and growth of 1–2 strategic accounts in a hybrid setting across the US. You will lead billable delivery and drive non-billable account growth, balancing program leadership with relationship management.

The role emphasizes revenue growth, client satisfaction, and cross-team collaboration, with a focus on financial services familiarity and executive presence. Travel is expected.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of PM experience in a client-facing IT consulting role.
• 3+ years of PM experience supporting technical product roadmaps.
• Strong communication, leadership, and interpersonal skills.
• Experience in the financial services domain preferred.
• Familiarity with Salesforce and Claude AI tools.

Responsibilities

• Own delivery as a billable consultant, applying project/program management expertise.
• Develop and manage project plans, timelines, budgets, and resources.
• Lead regular client meetings to review status and actions.
• Collaborate with cross-functional teams to keep delivery on time and budget.
• Identify and mitigate risks and optimize resource allocation.
• Guide internal teams and ensure delivery playbooks are followed.
• Grow the account through relationship-building and opportunity development.

Skills

Project management

Client-facing

Leadership

Communication

Salesforce

Claude AI tools

Travel readiness

Financial services domain

Product management

IT strategy

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Claude (Chat, Cowork, Design)

Job description

Ippon Technologies is hiring an Engagement Manager to own the health and growth of 1–2 strategic accounts in a hybrid setting across the US. You will lead billable delivery and drive non-billable account growth, balancing program leadership with relationship management.

The role emphasizes revenue growth, client satisfaction, and cross-team collaboration, with a focus on financial services familiarity and executive presence. Travel is expected.