Hybrid: Strategic AI Programs Lead

Capital One; Richmond (VA); Hybrid; USD 110,000 - 125,000; Full time

Job summary

Capital One is seeking a Principal Project Manager to lead AI strategy initiatives within Card Servicing Strategy. You will manage cross‑functional projects, partner with stakeholders, and ensure delivery on time and within budget in a hybrid work setting.

The role requires 4+ years PM experience (3+ minimum), PMP/Lean/Agile certifications preferred, and strong communication skills. Richmond, VA offers a salary range of $109,900–$125,400 for this Principal position.

Qualifications

• Bachelor’s Degree or Military experience.
• At least 3 years of Project Management or Process Management experience.
• Master’s Degree (preferred).
• PMP, Lean, Agile or Six Sigma certification (preferred).
• Strong communication and collaboration skills.
• Strong problem solving and influencing skills.

Responsibilities

• Work on large and small scale projects that have a direct impact on the company.
• Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or elevate as needed.
• Plan, design, manage and execute project plans to ensure delivery.
• Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation.
• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
• Forge relationships with key stakeholders to ensure delivery of commitments.
• Identify ways to improve and streamline business process.
• Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work.
• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes.
• Demonstrate organizational agility to adapt to changing demands.
• Display strong consulting and collaboration skills.

Skills

Project management

Communication

Collaboration

Problem solving

Organizational agility

Education

Bachelor’s degree

Military experience

Master’s degree

Job description

Capital One is seeking a Principal Project Manager to lead AI strategy initiatives within Card Servicing Strategy. You will manage cross‑functional projects, partner with stakeholders, and ensure delivery on time and within budget in a hybrid work setting.

The role requires 4+ years PM experience (3+ minimum), PMP/Lean/Agile certifications preferred, and strong communication skills. Richmond, VA offers a salary range of $109,900–$125,400 for this Principal position.