Hybrid Service Supervisor - Industrial Compressed Air

Ingersoll Rand; Northern Beach (IN); Hybride; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Company vehicle provided

Fuel card provided

Résumé du poste

Ingersoll Rand is seeking a Service Supervisor for the Commercial Compressed Air segment in Northern Indiana. You will lead the local service function across the full life cycle of equipment, support the sales team, and drive customer satisfaction through proactive service management.

You will supervise technicians, manage service contracts and upgrades, and ensure timely cash flow and safety compliance. Join a company with a long history of engineering leadership and strong regional presence.

Qualifications

• High School Diploma or GED required.
• 5+ years of relevant services experience, preferably in industrial sales.
• 3+ years’ experience managing teams with coaching and mentoring.
• 3+ years of progressive customer service leadership experience.
• Valid driver's license for at least 12 months with clean record.

Responsabilités

• Lead, coach, train, and retain the service team to deliver high performance.
• Collaborate with service coordination and sales to grow the service business.
• Oversee Service Technician utilization and training to match customer needs.
• Drive timely invoicing and accurate warranty/expense reporting; manage budgets.
• Manage service inventory and ensure SOX-compliant reporting.
• Ensure safety compliance and training across the service team.

Connaissances

Leadership

Customer service leadership

Communication

Conflict resolution

Negotiation

Driver's license

Team development

Operational planning

Formation

High School Diploma or GED

Outils

Microsoft Office

Description du poste

Ingersoll Rand is seeking a Service Supervisor for the Commercial Compressed Air segment in Northern Indiana. You will lead the local service function across the full life cycle of equipment, support the sales team, and drive customer satisfaction through proactive service management.

You will supervise technicians, manage service contracts and upgrades, and ensure timely cash flow and safety compliance. Join a company with a long history of engineering leadership and strong regional presence.