Hybrid Senior Implementation Engineer - M365 & Networking

F3 Design; Town of North Hempstead (NY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Liss Technologies in New York is seeking a Professional Services Implementation Engineer to lead and deliver client‑facing deployment projects in a hybrid environment. The role focuses on Microsoft 365 migrations, Entra ID, Intune, Autopilot, and network deployments, requiring strong documentation and collaboration with project teams.

The position emphasizes ownership, professional communication, and adherence to implementation standards, with on‑site and occasional NYC travel as part of office

Responsibilities

• Lead and execute client-facing implementation projects, including Microsoft 365 migrations, tenant consolidations, infrastructure upgrades, network deployments, office relocations, and new client onboarding activities.
• Configure, deploy, and support Microsoft 365 technologies including Entra ID, Intune, Autopilot, Conditional Access, device compliance policies, endpoint management, and identity solutions.
• Perform hands‑on installation, configuration, testing, and validation of network infrastructure including switches, wireless access points, firewalls, VPN connectivity, and related technologies.
• Coordinate and execute technical aspects of office move projects, ensuring successful network connectivity, workstation readiness, and business continuity during deployment activities.
• Perform on‑site project work at client locations throughout Long Island and occasionally within New York City.
• Participate in project discovery, planning, technical reviews, implementation activities, cutovers, and post‑deployment validation.
• Work collaboratively with Project Managers and stakeholders to ensure assigned tasks are completed accurately, efficiently, and within established project timelines.
• Provide clients with clear and professional status updates, technical guidance, and implementation‑related communications throughout project engagements.
• Document all project work, configurations, implementation procedures, network diagrams, technical findings, and deployment outcomes within company documentation systems including IT Glue.
• Maintain accurate project notes, task updates, and time entries within HaloPSA.
• Follow established implementation methodologies, standard operating procedures, and Professional Services best practices.
• Assist with project handoffs, knowledge transfers, internal reviews, and post‑implementation support activities.
• Identify project risks, technical concerns, and operational challenges early and communicate them appropriately to stakeholders.
• Support continuous improvement efforts through development of standards, templates, documentation, and repeatable implementation processes.
• Participate as an escalation resource in the company’s on‑call rotation for critical after‑hours support issues
• Serve as a point of escalation providing cross‑team collaboration with the client services team on technical issues outside of their technical capabilities.
• Act as a technical resource and mentor to junior engineers when guidance or project assistance is needed.
• Identify opportunities for increased efficiency through the use of scripting and/or AI integrations

Job description

Liss Technologies in New York is seeking a Professional Services Implementation Engineer to lead and deliver client‑facing deployment projects in a hybrid environment. The role focuses on Microsoft 365 migrations, Entra ID, Intune, Autopilot, and network deployments, requiring strong documentation and collaboration with project teams.

The position emphasizes ownership, professional communication, and adherence to implementation standards, with on‑site and occasional NYC travel as part of office