Hybrid Senior Claims Examiner – Architects & Engineers

HICIX Hiscox Insurance Company Inc.; Chicago (IL); Hybrid; USD 115,000 - 135,000; Full time

Benefits offered by this job

401(k) with company matching

Comprehensive health insurance

Paid time off and holidays

Job summary

Hiscox USA is seeking a Senior Claims Examiner for Architects & Engineers in a hybrid Chicago-based role. The position entails managing professional liability claims with strong communication and analytical skills, including drafting coverage letters and coordinating with claimants, attorneys, and defense counsel.

You will join a growing US Claims team focused on fair and fast claim resolutions, profitability, and excellent client service across insureds and brokers.

Qualifications

• 3–5 years of claims handling experience in Architects and Engineers or similar professional liability
• Advanced knowledge of claims analysis and adjusting practices; In depth knowledge of standards for claims documentation and legal filings
• Proven ability to actively and effectively negotiate settlement of moderate complexity claims
• Strong communication skills required for customer facing interactions with insureds, brokers, and partners

Responsibilities

• Adjusts and resolves low to moderate professional liability claims including litigated matters
• Documents claim files with all relevant materials per policy and regulatory requirements
• Communicates effectively with claimants and attorneys to resolve matters
• Drafts coverage letters, including reservation of rights and denial letters
• Reviews claims to determine appropriate and timely reserving per best practices
• Identifies emerging exposures and manages defense counsel as needed
• Flag fraudulent claims and coordinate with Special Investigations Unit

Skills

Active insurance adjuster's license

Strong communication skills

Advanced analytical skills

3–5 years claims handling experience

Education

BA/BS degree

JD a plus

Job description

Hiscox USA is seeking a Senior Claims Examiner for Architects & Engineers in a hybrid Chicago-based role. The position entails managing professional liability claims with strong communication and analytical skills, including drafting coverage letters and coordinating with claimants, attorneys, and defense counsel.

You will join a growing US Claims team focused on fair and fast claim resolutions, profitability, and excellent client service across insureds and brokers.