Senior Design Professional Claims Specialist — Hybrid

AXA XL; Exton (PA); On-site; USD 98,000 - 155,000; Full time

Job summary

AXA XL in Exton, PA is seeking a Claims Specialist – Design Professional to manage and resolve professional liability claims for architects and engineers, collaborating with brokers, insureds, and counsel.

You will review claims, set reserves, work with defense counsel, negotiate settlements, and coordinate with stakeholders to achieve favorable outcomes while upholding AXA XL's standards of service and integrity.

Qualifications

• Bachelor’s degree required; Juris Doctor (JD) preferred.
• Intermediate level professional liability claims-handling experience; experience managing, negotiating, and resolving complex claims.
• Insurance adjuster licenses for all states requiring licenses, or willingness to immediately obtain such licenses upon starting employment.
• Proactive and Results-Oriented file handling: prioritize multiple workstreams while maintaining quality.
• Analytical and Technical Skills to handle complex claims with sound judgment.
• Ability to collaborate with claims management and build productive relationships with insureds, brokers, and counsel.
• Excellent verbal and written communication; ability to communicate with stakeholders to provide high-level service.
• Ethics and professionalism in handling responsibilities.
• Continuous improvement mindset and willingness to learn AXA XL claims capabilities.
• Client-service oriented: focus on delivering value to clients, teams and vendors.

Responsibilities

• Proactively manage Design Professional liability claims across jurisdictions, including initial review, coverage evaluation, development of resolution strategies, and ongoing communication with stakeholders.
• Handle complex claims within authority level with focus on timely reserves.
• Partner with defense counsel on effective and cost-efficient litigation strategies.
• Evaluate settlement value and negotiate claims, participating in mediations and conferences.
• Coordinate communications with internal and external stakeholders ensuring high levels of customer service.
• Ensure documentation is complete in the claim file and that all guidelines are followed.
• Maintain strong relationships with insureds and brokers through regular contact.
• Participate in marketing and promotional activities with some public speaking.

Skills

Analytical skills

Communication

Collaboration

Client-service

Ethics

Proactive

Continuous improvement

Education

Bachelor’s degree

Juris Doctor (JD) preferred

Job description

AXA XL in Exton, PA is seeking a Claims Specialist – Design Professional to manage and resolve professional liability claims for architects and engineers, collaborating with brokers, insureds, and counsel.

You will review claims, set reserves, work with defense counsel, negotiate settlements, and coordinate with stakeholders to achieve favorable outcomes while upholding AXA XL's standards of service and integrity.