Hybrid Senior Business Process Analyst — Risk & Ops

First Citizens Bank; Portsmouth (NH); Híbrido; USD 90.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Descripción de la vacante

First Citizens Bank is seeking a skilled professional to enhance and manage core processes across collections, recovery, and asset management. The role emphasizes collaboration with risk, compliance, and business teams to drive improvements and ensure effective governance.

The position requires process expertise, stakeholder coordination, and strong analytical capabilities to support transformation programs and regulatory requirements.

Formación

• Bachelor's degree and 2 years' experience, or equivalent experience with a high school diploma and 6 years in related roles.
• Experience in risk programs, control frameworks, and regulatory guidance is preferred.
• Knowledge of client onboarding, sales and lending processes within Commercial Bank is a plus.

Responsabilidades

• Cross-Functional Collaboration - Works across teams and divisions impacted by their assigned processes to ensure appropriate alignment & support for process execution.
• Process Management/Continuous Improvement - Serves as a business process subject matter expert within the Commercial Bank, providing guidance and process expertise and updating documentation, system, tools, maps as needed.
• Risk Engagement- Maintains an understanding and satisfactory resolution of work related to enterprise risk program requirements in partnership with first line risk team.

Conocimientos

Cross-functional collaboration

Process management

Risk engagement

Project management

Attention to detail

Data analysis

Regulatory knowledge

Communication skills

Stakeholder management

Strategic planning

Educación

Bachelor's degree

High School Diploma or GED

Descripción del empleo

First Citizens Bank is seeking a skilled professional to enhance and manage core processes across collections, recovery, and asset management. The role emphasizes collaboration with risk, compliance, and business teams to drive improvements and ensure effective governance.

The position requires process expertise, stakeholder coordination, and strong analytical capabilities to support transformation programs and regulatory requirements.