Hybrid Senior Business Analyst — CAI Modernization

Lancesoft; Harrisburg (Dauphin County); Hybrid; USD 110,000 - 140,000; Full time

Job summary

The Pennsylvania Public Utility Commission (PA PUC) seeks a Sr. Business Analyst to support the CAI modernization effort.

You will gather requirements, design solutions, and test changes to ensure successful migration of core functionality to the new system. You will collaborate with the Product Manager, Data Modeler, Developers, and Product Owner, documenting recommendations and translating them into clear user stories with acceptance criteria.

Qualifications

• Experience in business analysis and requirements gathering.
• Strong testing background and ability to verify system changes.
• Ability to document recommendations and discuss with cross-functional teams.

Responsibilities

• Document CAI application requirements and verify key functionality.
• Prioritize requirements and link to legislative/policy needs where applicable.
• Work with business units to recommend system improvements.
• Propose features that add business value to the system.
• Translate requirements into user stories with acceptance criteria.
• Assist in evaluating technical approaches and integration decisions.
• Ensure business requirements are understood by the delivery team.
• Support change management and user adoption for the modernized solution.
• Ensure compliance with security, WCAG accessibility, and data privacy.
• Identify risks, dependencies, and impediments; provide status updates.

Job description

The Pennsylvania Public Utility Commission (PA PUC) seeks a Sr. Business Analyst to support the CAI modernization effort.

You will gather requirements, design solutions, and test changes to ensure successful migration of core functionality to the new system. You will collaborate with the Product Manager, Data Modeler, Developers, and Product Owner, documenting recommendations and translating them into clear user stories with acceptance criteria.