Hybrid Sales Tax Associate I - Compliance & Documentation

TD SYNNEX North America; Clearwater (FL); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Elective Benefits

Career Development

Well-Being Programs

DEI Initiatives

Global Onboarding

Community Involvement

Job summary

TD SYNNEX North America is seeking a Tax Operations Specialist in Clearwater, FL. The role supports our finance tax team by processing customer tax documents, resolving certificate issues, and preparing for audits, with a focus on accuracy and compliance.

The successful candidate will have a High School diploma (Associate degree preferred), strong data analysis, and excellent communication skills; SAP experience is a plus. Hybrid work schedule in Clearwater with flexible hours is offered.

Qualifications

• High School diploma/GED required; Associate degree in business or related field preferred.
• Ability to diplomatically handle calls/correspondence for Management and build effective working relationships.
• Proficiency in analyzing data, resolving complex issues, and maintaining confidentiality of sensitive information.
• Strong communication skills and assertiveness, capable of expressing ideas clearly.

Responsibilities

• Facilitate and expedite customer tax documentation processing to ensure compliance with State regulations and reduce tax liability for TD SYNNEX.
• Initiate internal and external customer contact to resolve tax certificate issues and educate customers on TD SYNNEX viewpoints.
• Document account contacts and maintain tax documentation for State Audit support; assist with Audit preparation.
• Review customer information and tax documents for new account setups in SAP to support audits.
• Respond to and resolve resale tax certificate issues with professional customer interactions.
• Monitor orders and accounts on hold, guiding customers on resolution options.
• Collaborate with Sales to reach mutually beneficial solutions while complying with State guidelines.
• Analyze tax documentation for existing customers to expedite corrections and support audits.

Skills

Data analysis

Tax documentation

Communication

Confidentiality

Customer service

Problem solving

Education

Associate degree in business or related field

High School diploma/GED

Tools

SAP

Job description

TD SYNNEX North America is seeking a Tax Operations Specialist in Clearwater, FL. The role supports our finance tax team by processing customer tax documents, resolving certificate issues, and preparing for audits, with a focus on accuracy and compliance.

The successful candidate will have a High School diploma (Associate degree preferred), strong data analysis, and excellent communication skills; SAP experience is a plus. Hybrid work schedule in Clearwater with flexible hours is offered.