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Job summary
A state university in New York is seeking a Retirement Systems Information Representative 1/Trainee. This position involves communicating benefits-related information, conducting consultations, and delivering presentations. The role requires strong customer service skills and offers a hybrid work schedule. Applicants must have a valid driver's license and may engage in travel for group presentations, adhering to a salary grade ranging from $61,237 to $99,656 based on experience and qualifications.
Qualifications
Four years experience conducting retirement planning consultations.
Experience in developing informational materials and responding to inquiries.
Commitment to providing exceptional customer service.
Responsibilities
Communicate benefits-related information to members.
Conduct phone, in-person, and video consultations.
Prepare and deliver group benefit presentations.
Skills
Customer service experience
Interpersonal skills
Analytical skills
Presentation skills
Education
Associate degree
Bachelor's degree
Master's degree
Doctorate
Tools
PowerPoint
Job description
A state university in New York is seeking a Retirement Systems Information Representative 1/Trainee. This position involves communicating benefits-related information, conducting consultations, and delivering presentations. The role requires strong customer service skills and offers a hybrid work schedule. Applicants must have a valid driver's license and may engage in travel for group presentations, adhering to a salary grade ranging from $61,237 to $99,656 based on experience and qualifications.
Retirement Systems Information Representative 1, (SG-18), RS Information Representative TR 2, (Equated to SG-16), RS Information Representative TR 1, (Equated to SG-14)(NYHELPS) Item#07352(Multiple)
Office of the NYS Comptroller Thomas P. DiNapoli • Village of Menands (NY)