Retirement Technician Trainee - Data & Benefits (Hybrid)

Commonwealth-of-Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 38,000 - 46,000; Full time

Job summary

Public School Employees' Retirement System (PSERS) in Harrisburg, PA seeks a Retirement Technician Trainee to maintain accurate member accounts and communicate with members and employers to ensure data validity across all systems.

The position emphasizes learning to evaluate retirement information, perform data reviews, and support various operational areas, with a 37.5-hour week and potential for telework part-time.

Qualifications

• Three years of experience in advanced clerical or technical work including one year of basic computer skills or three college credits in computer basics.
• Associate degree including three credits in computer basics and techniques.
• Any equivalent combination including one year of advanced clerical/technical work with basic computer skills.

Responsibilities

• Review member and employer account data to identify issues and corrections.
• Calculate retirement estimates, adjustments, refunds and related values.
• Verify system responses to ensure correct processing of actions.
• Correspond with members and employers to clarify missing or incorrect information.
• Learn and use multiple computer applications and tools to complete tasks.
• Support various operational areas based on system and legislative needs.

Skills

Data entry

Communication

Detail oriented

Computer basics

Education

Associate degree with computer basics

Equivalent combination with computer basics

Job description

Public School Employees' Retirement System (PSERS) in Harrisburg, PA seeks a Retirement Technician Trainee to maintain accurate member accounts and communicate with members and employers to ensure data validity across all systems.

The position emphasizes learning to evaluate retirement information, perform data reviews, and support various operational areas, with a 37.5-hour week and potential for telework part-time.