Hybrid/Remote Workers' Comp Claims Supervisor

SDI Staffing; Irving (TX); Ibrido; USD 92.000 - 102.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Vision benefits

PTO

Descrizione del lavoro

SDI Staffing seeks an experienced Workers Comp Claims Supervisor for our client in the insurance sector, based in Irving, Texas. The role blends in-office work with a preferred hybrid arrangement; remote work may be possible if the supervisor resides outside Irving.

Responsibilities include staffing coordination, approving payments, and ensuring timely resolution of claimant concerns, with strong emphasis on client service and regulatory knowledge.

Competenze

• 5-7 years experience with cites, counties, and public municipalities.
• Texas Adjuster License is required.
• Bachelor’s degree preferred; three+ years related experience or equivalent.
• Technical knowledge of coverage, statutory regulations, and medical terminology.
• Analytical and strong written/verbal communication skills.

Mansioni

• Monitors daily staffing needs and distributes caseloads among direct reports.
• Reviews and approves priority payments and signs checks as authorized.
• Responds to claimant and vendor concerns and facilitates timely resolution.
• Ensures staff follows client service instructions.
• Provides claims handling coverage during examiner absences and vacancies.
• Prepares and evaluates monthly client reports.
• Coordinates and supports internal and external audits.
• Conducts and documents internal and external educational sessions.
• Participates in client file reviews and addresses resulting action items.
• Partners with the corporate office and sales/service teams on RFPs and client issues.

Conoscenze

Analytical skills

Communication skills

Leadership

Client service

Problem solving

Formazione

Bachelor’s degree

Texas Adjuster License

Strumenti

Word

Excel

Descrizione del lavoro

SDI Staffing seeks an experienced Workers Comp Claims Supervisor for our client in the insurance sector, based in Irving, Texas. The role blends in-office work with a preferred hybrid arrangement; remote work may be possible if the supervisor resides outside Irving.

Responsibilities include staffing coordination, approving payments, and ensuring timely resolution of claimant concerns, with strong emphasis on client service and regulatory knowledge.