Hybrid-Remote VP of Product & Experience Transformation
Executive Office of Technology Services and Security
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Job summary
The Executive Office of Technology Services and Security (EOTSS) invites you to join Mass Digital as Deputy Chief Digital Officer, leading product and experience management. You will shape strategy, scale an embedded product organization, and drive people-centered government services across Massachusetts.
You will mature practices, coach managers, and partner with agencies to deliver high-quality, outcomes-focused digital services.
Responsibilities
- Lead Mass Digital's experience strategy across our products and services.
- Define and evolve Mass Digital's experience and product management practices.
- Coach and grow our product and engagement managers to build capability across teams.
- Advance holistic, experience-focused service delivery across state government.
- Represent Mass Digital through partnerships, conferences, and thought leadership.
Skills
Job description
The Executive Office of Technology Services and Security (EOTSS) invites you to join Mass Digital as Deputy Chief Digital Officer, leading product and experience management. You will shape strategy, scale an embedded product organization, and drive people-centered government services across Massachusetts.
You will mature practices, coach managers, and partner with agencies to deliver high-quality, outcomes-focused digital services.
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