Hybrid-Remote Senior Credit Card Product Director

Huntington Bancshares, Inc.; Ohio; On-site; USD 155,000 - 255,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life insurance

Retirement savings plan

Paid leave programs

Paid holidays

Job summary

Huntington Bancshares, Inc. seeks a Business Card Product Director to lead the portfolio, driving growth, profitability, and customer value. You will set strategic direction, oversee product development, and ensure regulatory compliance across the card platform.

You will collaborate with Marketing, Analytics, Technology and Risk to optimize acquisition, retention and profitability while guiding a high-performing team in a fast-paced financial services environment.

Qualifications

• Bachelor’s degree with 10+ years of credit card related oversight and experience.
• Experience working with other 3rd party credit card partners.
• Demonstrated experience in product development, business case development, strategic planning, project management and tactical implementation

Responsibilities

• Lead the business credit card business, including the design and execution of product strategies to drive growth and profitability.
• Develop long-term strategic plans and set business targets, budgets, and KPIs for the portfolio and ensure that they are achieved.
• Align strategy and product roadmap with senior leadership with company-wide goals.
• Oversee the development of new and innovative business credit card and expense management products, features, and benefits to meet evolving customer needs and drive profitability.
• Drive innovative solutions by researching emerging trends and customer behaviors, while ensuring alignment with the brand strategy.
• Work with design and tech teams to enhance customer experience and digital engagement for credit cardholders.
• Develop strategies for acquiring new customers while ensuring the retention of existing ones.
• Lead cross functional team of partners including Marketing, analytics, technology and credit risk to drive customer acquisition campaigns and promotions.
• Develop and manage acquisition strategies partnering with various sales teams in the organization and identify external partners to help drive new customers
• Establish loyalty programs and incentives that enhance customer engagement and satisfaction.
• Leverage customer data and insights to improve the value proposition and customer experience.

Skills

Leadership

Strategic planning

Product development

Project management

Data analysis

Regulatory compliance

Payments industry knowledge

Education

Bachelor’s degree

Master’s degree

Job description

Huntington Bancshares, Inc. seeks a Business Card Product Director to lead the portfolio, driving growth, profitability, and customer value. You will set strategic direction, oversee product development, and ensure regulatory compliance across the card platform.

You will collaborate with Marketing, Analytics, Technology and Risk to optimize acquisition, retention and profitability while guiding a high-performing team in a fast-paced financial services environment.