Hybrid/Remote Disaster Recovery & Business Continuity Lead

Brown & Brown, Inc.; Oregon; Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

DTO (Discretionary Time Off)

Health benefits

401(k)

Employee Stock Purchase Plan

Tuition reimbursement and student loan

Mental health resources

Job summary

Brown & Brown, Inc. is seeking a Disaster Recovery & Business Continuity Specialist to join our growing team.

The role focuses on owning DR planning for the retail application portfolio, conducting BIAs, coordinating DR testing, and championing compliance and audit readiness across the application estate. You will report to the Application Support Director, working in a hybrid or remote setup that can report to any of our 500 offices.

Qualifications

• Required- Bachelor's degree in computer science, information systems, business continuity/emergency management, or equivalent experience
• Required- 3-5 years of experience in disaster recovery, business continuity, IT risk/compliance, or application support
• Required- Intermediate knowledge of disaster recovery and business continuity concepts, including Business Impact Analysis, RTO, RPO, and recovery tiering frameworks
• Required- Intermediate knowledge of ServiceNow or comparable GRC/ITSM tooling for tracking DR plans, exceptions, and compliance
• Required- Intermediate knowledge of Microsoft technologies (M365, O365, OneDrive, SharePoint, Azure AD, Power Automate)
• Required- Strong analytical and documentation skills, with the ability to translate technical recovery requirements into clear plans and reporting
• Required- Strong written and verbal communication skills, including experience supporting audits or compliance assessments
• Required- Foundational knowledge of the insurance industry
• Required- Foundational knowledge of Agile and Scrum frameworks
• Required- ITIL Foundation certification
• Preferred- Certification in business continuity or disaster recovery (e.g., CBCP, MBCI, DRCS, or equivalent)
• Preferred- Experience with Archer or another GRC platform for risk and exception management
• Preferred- Experience facilitating DR tabletop exercises or full-scale failover testing
• Preferred- Experience supporting SOX, security, or other regulatory audits related to IT resilience
• Preferred- Experience with cloud-based DR/backup solutions and data replication technologies
• Preferred- Experience working within established resilience frameworks such as NIST, ISO 22301, COBIT or FFIEC guidance.

Responsibilities

• Own and maintain Disaster Recovery and planning for the retail application portfolio, ensuring ARPs exist for every application designated as critical
• Conduct and maintain BIAs for all retail business applications, validate findings with business partners and define RTO/RPO and criticality requirements
• Maintain application tiering according to DR and Backup policies ensuring recovery capabilities, backup cadence, and testing aligned to each tier
• Coordinate and execute annual DR exercises (tabletop, isolation failover, full failover) and drive remediation where targets are not met
• Partner with Application Support, Infrastructure, and Security teams to build, test, and maintain data backup, replication, and recovery procedures
• Own compliance and audit readiness for Disaster Recovery supporting CSAs, audits, and Archer-based tracking
• Technical representation for business continuity and operational resilience
• Develop, govern, and continuously improve DR Plan documentation
• Partner with PM and Support leadership to identify resilience gaps and track remediation
• Support new application onboarding by confirming DR requirements and recovery documentation before go-live
• Develop and present executive reporting on resilience, readiness, compliance, testing results, and risks
• Serve as SME on DR policy and standards for guidance to teams
• Monitor regulatory and industry requirements to keep practices current and compliant
• Champions information security best practices and audit/compliance guidance
• Up to ~10% travel to offices for onsite support, conferences, and meetings

Skills

Disaster recovery concepts

ServiceNow / ITSM tooling

Microsoft technologies (O365/ShareP...

Analytical and documentation

Written and verbal communication

Agile and Scrum knowledge

Insurance industry knowledge

ITIL Foundation knowledge/cert

Education

Bachelor's degree in computer science / information systems / business continuity or equivalent

ITIL Foundation certification

BC/DR certification (CBCP/MBCI/DRCS)

Tools

ServiceNow / ITSM tooling

Microsoft 365 / Azure AD / Power Automate

Job description

Brown & Brown, Inc. is seeking a Disaster Recovery & Business Continuity Specialist to join our growing team.

The role focuses on owning DR planning for the retail application portfolio, conducting BIAs, coordinating DR testing, and championing compliance and audit readiness across the application estate. You will report to the Application Support Director, working in a hybrid or remote setup that can report to any of our 500 offices.