Disaster Recovery & Business Continuity Specialist

Brown & Brown Insurance; Oregon; Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

DTO (Discretionary Time Off)

Health benefits

401(k)

Employee Stock Purchase Plan

Tuition reimbursement and student loan

Mental health resources

Job summary

Brown & Brown, Inc. is seeking a Disaster Recovery & Business Continuity Specialist to join our growing team.

The role focuses on owning DR planning for the retail application portfolio, conducting BIAs, coordinating DR testing, and championing compliance and audit readiness across the application estate. You will report to the Application Support Director, working in a hybrid or remote setup that can report to any of our 500 offices.

Qualifications

• Required- Bachelor's degree in computer science, information systems, business continuity/emergency management, or equivalent experience
• Required- 3-5 years of experience in disaster recovery, business continuity, IT risk/compliance, or application support
• Required- Intermediate knowledge of disaster recovery and business continuity concepts, including Business Impact Analysis, RTO, RPO, and recovery tiering frameworks
• Required- Intermediate knowledge of ServiceNow or comparable GRC/ITSM tooling for tracking DR plans, exceptions, and compliance
• Required- Intermediate knowledge of Microsoft technologies (M365, O365, OneDrive, SharePoint, Azure AD, Power Automate)
• Required- Strong analytical and documentation skills, with the ability to translate technical recovery requirements into clear plans and reporting
• Required- Strong written and verbal communication skills, including experience supporting audits or compliance assessments
• Required- Foundational knowledge of the insurance industry
• Required- Foundational knowledge of Agile and Scrum frameworks
• Required- ITIL Foundation certification
• Preferred- Certification in business continuity or disaster recovery (e.g., CBCP, MBCI, DRCS, or equivalent)
• Preferred- Experience with Archer or another GRC platform for risk and exception management
• Preferred- Experience facilitating DR tabletop exercises or full-scale failover testing
• Preferred- Experience supporting SOX, security, or other regulatory audits related to IT resilience
• Preferred- Experience with cloud-based DR/backup solutions and data replication technologies
• Preferred- Experience working within established resilience frameworks such as NIST, ISO 22301, COBIT or FFIEC guidance.

Responsibilities

• Own and maintain Disaster Recovery and planning for the retail application portfolio, ensuring ARPs exist for every application designated as critical
• Conduct and maintain BIAs for all retail business applications, validate findings with business partners and define RTO/RPO and criticality requirements
• Maintain application tiering according to DR and Backup policies ensuring recovery capabilities, backup cadence, and testing aligned to each tier
• Coordinate and execute annual DR exercises (tabletop, isolation failover, full failover) and drive remediation where targets are not met
• Partner with Application Support, Infrastructure, and Security teams to build, test, and maintain data backup, replication, and recovery procedures
• Own compliance and audit readiness for Disaster Recovery supporting CSAs, audits, and Archer-based tracking
• Technical representation for business continuity and operational resilience
• Develop, govern, and continuously improve DR Plan documentation
• Partner with PM and Support leadership to identify resilience gaps and track remediation
• Support new application onboarding by confirming DR requirements and recovery documentation before go-live
• Develop and present executive reporting on resilience, readiness, compliance, testing results, and risks
• Serve as SME on DR policy and standards for guidance to teams
• Monitor regulatory and industry requirements to keep practices current and compliant
• Champions information security best practices and audit/compliance guidance
• Up to ~10% travel to offices for onsite support, conferences, and meetings

Skills

Disaster recovery concepts

ServiceNow / ITSM tooling

Microsoft technologies (O365/ShareP...

Analytical and documentation

Written and verbal communication

Agile and Scrum knowledge

Insurance industry knowledge

ITIL Foundation knowledge/cert

Education

Bachelor's degree in computer science / information systems / business continuity or equivalent

ITIL Foundation certification

BC/DR certification (CBCP/MBCI/DRCS)

Tools

ServiceNow / ITSM tooling

Microsoft 365 / Azure AD / Power Automate

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Brown & Brown is seeking a Disaster Recovery & Business Continuity Specialist to join our growing team in Plano, TX.Disaster Recovery & Business Continuity SpecialistBrown & Brown Insurance is seeking a Disaster Recovery & Business Continuity Specialist to join our growing team! We're on the hunt for a detail-oriented, resilience-minded professional with a passion for keeping our critical business applications recoverable and our organization audit-ready. On our team you will own disaster recovery and business continuity planning for our retail business's application portfolio, conduct business impact analyses, coordinate DR testing, and champion compliance and audit readiness across the application estate. Reporting to the Application Support Director, this role is responsible for ensuring every critical application has a current, tested recovery plan and that Brown & Brown can demonstrate strong DR/BIA and IT control compliance to auditors and regulators. This position is a hybrid or remote role and can report into any of our 500 offices.

WHAT YOU'LL DO:

• Own and maintain Disaster Recovery and planning for the retail application portfolio, ensuring Application/Disaster Recovery Plans (ARPs) exist for every application designated as critical to Brown & Brown's operations.
• Conduct and maintain Business Impact Analyses (BIAs) for all retail business applications, validate findings with business partners and use BIA ratings to define and validate Recovery Time Objective (RTO), Recovery Point Objective (RPO) and criticality requirements.
• Maintain application tiering according to Brown & Brown's Disaster Recovery and Backup policies ensuring recovery capabilities, backup cadence, and testing are aligned to each application's assigned tier.
• Coordinate and execute annual Disaster Recovery exercises (tabletop, isolation failover, or full failover), document results, validate RTO/RPO achievement, and drive remediation where targets are not met.
• Partner with Application Support, Infrastructure, and Security teams to build, test, and maintain data backup, replication, and recovery procedures for critical systems.
• Own compliance and audit readiness for Disaster Recovery supporting Control Self-Assessments, internal and external audits, and Archer-based exception requests and tracking.
• Technical representation for business continuity and operational resilience.
• Develop, govern, and continuously improve Application Disaster Recovery Plan documentation, ensuring recovery strategies evolve alongside changing business and technology requirements.
• Partner with Application Portfolio Management and Application Support leadership to identify and prioritize resilience gaps, tracking remediation through governance forums.
• Support new application onboarding by confirming DR requirements, resilience classification, and recovery documentation is established prior to go-live.
• Develop and present executive-level reporting on application resilience, recovery readiness, compliance status, testing results, and emerging risks.
• Serve as the subject matter expert on DR policy, standards, and terminology, providing guidance to application owners and support teams.
• Monitor regulatory, audit, and industry requirements related to disaster recovery to keep practices current and compliant.
• Champions information security best practices through educating customers and following audit, regulatory and compliance information security policies, and procedures.
• Infrequent travel to offices for onsite support, conferences, and meetings. Up to ~10%

WHAT YOU'LL NEED:

• Required- Bachelor's degree in computer science, information systems, business continuity/emergency management, or equivalent experience
• Required- 3-5 years of experience in disaster recovery, business continuity, IT risk/compliance, or application support
• Required- Intermediate knowledge of disaster recovery and business continuity concepts, including Business Impact Analysis, RTO, RPO, and recovery tiering frameworks
• Required- Intermediate knowledge of ServiceNow or comparable GRC/ITSM tooling for tracking DR plans, exceptions, and compliance
• Required- Intermediate knowledge of Microsoft technologies (M365, O365, OneDrive, SharePoint, Azure AD, Power Automate)
• Required- Strong analytical and documentation skills, with the ability to translate technical recovery requirements into clear plans and reporting
• Required- Strong written and verbal communication skills, including experience supporting audits or compliance assessments
• Required- Foundational knowledge of the insurance industry
• Required- Foundational knowledge of Agile and Scrum frameworks
• Required- ITIL Foundation certification
• Preferred- Certification in business continuity or disaster recovery (e.g., CBCP, MBCI, DRCS, or equivalent)
• Preferred- Experience with Archer or another GRC platform for risk and exception management
• Preferred- Experience facilitating DR tabletop exercises or full-scale failover testing
• Preferred- Experience supporting SOX, security, or other regulatory audits related to IT resilience
• Preferred- Experience with cloud-based DR/backup solutions and data replication technologies
• Preferred- Experience working within established resilience frameworks such as NIST, ISO 22301, COBIT or FFIEC guidance.

WHAT WE OFFER:

• Excellent growth and advancement opportunities.
• Discretionary Time Off (DTO)
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan
• Tuition Reimbursement and Student Loan Repayment Assistance
• Mental Health Resources

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".