Disaster Recovery & Business Continuity Specialist

Brown & Brown; United States; Hybride; USD 90 000 - 130 000; Plein temps

Résumé du poste

Brown & Brown in Plano, TX seeks a Disaster Recovery & Business Continuity Specialist to own DR planning for the retail application portfolio, conduct BIAs, define RTO/RPO, and ensure audit readiness. You will coordinate DR exercises and align backups with policy tiers, partnering with IT and security to maintain resiliency.

This role is hybrid or remote, reporting to the Application Support Director, with up to ~10% travel and ongoing focus on compliance and executive reporting on resilience

Qualifications

• Bachelor's degree or equivalent in computer science, information systems, or business continuity.
• 3–5 years in disaster recovery, business continuity, IT risk/compliance, or application support.
• Knowledge of BIAs, RTO/RPO, and recovery tiering.
• Familiarity with GRC/ITSM tooling (ServiceNow) and audit readiness.
• Understanding of Microsoft tech stack (M365, SharePoint, Azure AD).
• Strong written and verbal communication and ability to document plans clearly.

Responsabilités

• Own and maintain Disaster Recovery planning for the retail application portfolio, ensuring ARPs exist for every critical application.
• Conduct and maintain BIAs for all retail apps, define RTO/RPO and criticality.
• Maintain application tiering and align backup cadence and testing with policy tiers.
• Coordinate and execute annual DR exercises and drive remediation where targets are not met.
• Partner with Application Support, Infrastructure, and Security to build, test, and maintain backup, replication and recovery procedures.
• Ensure compliance and audit readiness for DR, supporting audits and Archer-based tracking.

Connaissances

Disaster Recovery

Business Continuity

IT Risk

Application Support

ServiceNow

GRC/ITSM

Microsoft 365

Azure AD

Power Automate

Documentation

Agile

Scrum

ITIL Foundation

Formation

Bachelor's degree in CS/IS/Business Continuity/EM

Outils

ServiceNow

M365 / Office 365

SharePoint

Azure AD

Power Automate

Description du poste

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Disaster Recovery & Business Continuity Specialist to join our growing team in Plano, TX.

Disaster Recovery & Business Continuity Specialist

Brown & Brown Insurance is seeking a Disaster Recovery & Business Continuity Specialist to join our growing team! We’re on the hunt for a detail-oriented, resilience-minded professional with a passion for keeping our critical business applications recoverable and our organization audit-ready. On our team you will own disaster recovery and business continuity planning for our retail business’s application portfolio, conduct business impact analyses, coordinate DR testing, and champion compliance and audit readiness across the application estate. Reporting to the Application Support Director, this role is responsible for ensuring every critical application has a current, tested recovery plan and that Brown & Brown can demonstrate strong DR/BIA and IT control compliance to auditors and regulators. This position is a hybrid or remote role and can report into any of our 500 offices.

WHAT YOU'LL DO:

• Own and maintain Disaster Recovery and planning for the retail application portfolio, ensuring Application/Disaster Recovery Plans (ARPs) exist for every application designated as critical to Brown & Brown's operations.
• Conduct and maintain Business Impact Analyses (BIAs) for all retail business applications, validate findings with business partners and use BIA ratings to define and validate Recovery Time Objective (RTO), Recovery Point Objective (RPO) and criticality requirements.
• Maintain application tiering according to Brown & Brown's Disaster Recovery and Backup policies ensuring recovery capabilities, backup cadence, and testing are aligned to each application’s assigned tier.
• Coordinate and execute annual Disaster Recovery exercises (tabletop, isolation failover, or full failover), document results, validate RTO/RPO achievement, and drive remediation where targets are not met.
• Partner with Application Support, Infrastructure, and Security teams to build, test, and maintain data backup, replication, and recovery procedures for critical systems.
• Own compliance and audit readiness for Disaster Recovery supporting Control Self-Assessments, internal and external audits, and Archer-based exception requests and tracking.
• Technical representation for business continuity and operational resilience
• Develop, govern, and continuously improve Application Disaster Recovery Plan documentation, ensuring recovery strategies evolve alongside changing business and technology requirements.
• Partner with Application Portfolio Management and Application Support leadership to identify and prioritize resilience gaps, tracking remediation through governance forums.
• Support new application onboarding by confirming DR requirements, resilience classification, and recovery documentation is established prior to go-live.
• Develop and present executive-level reporting on application resilience, recovery readiness, compliance status, testing results, and emerging risks.
• Serve as the subject matter expert on DR policy, standards, and terminology, providing guidance to application owners and support teams.
• Monitor regulatory, audit, and industry requirements related to disaster recovery to keep practices current and compliant.
• Champions information security best practices through educating customers and following audit, regulatory and compliance information security policies, and procedures.
• Infrequent travel to offices for onsite support, conferences, and meetings. Up to ~10%

WHAT YOU'LL NEED:

Required

• Bachelor's degree in computer science, information systems, business continuity/emergency management, or equivalent experience
• 3-5 years of experience in disaster recovery, business continuity, IT risk/compliance, or application support
• Intermediate knowledge of disaster recovery and business continuity concepts, including Business Impact Analysis, RTO, RPO, and recovery tiering frameworks
• Intermediate knowledge of ServiceNow or comparable GRC/ITSM tooling for tracking DR plans, exceptions, and compliance
• Intermediate knowledge of Microsoft technologies (M365, O365, OneDrive, SharePoint, Azure AD, Power Automate)
• Strong analytical and documentation skills, with the ability to translate technical recovery requirements into clear plans and reporting
• Strong written and verbal communication skills, including experience supporting audits or compliance assessments
• Foundational knowledge of the insurance industry
• Foundational knowledge of Agile and Scrum frameworks
• ITIL Foundation certification

Preferred

• Certification in business continuity or disaster recover