Hybrid Release & Delivery Coordinator (PRT/Agile)

Banner Life family of companies; Urbana (MD); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Banner Life Insurance Company is seeking a Delivery Coordinator for the Pension Risk Transfer (PRT) business. The role focuses on coordinating release activities, supporting Agile delivery, and maintaining project docs across business, IT, and vendor teams.

The ideal candidate will manage multiple priorities, participate in Agile ceremonies, and ensure releases align with business objectives. Hybrid work model with a location in Frederick, MD is offered.

Qualifications

• Bachelor's / Master’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent work experience.
• 5-6 years of experience in Release Coordination, Business Analysis, Project Coordination, Agile Delivery Support, or related roles.
• Working knowledge of SDLC principles.
• Experience working in Agile or similar project delivery environments.
• Strong written, verbal, and interpersonal communication skills.
• Experience using project tracking and collaboration tools such as ServiceNow, Jira, Smartsheet, or similar platforms.

Responsibilities

• Coordinate and support software release activities across multiple projects.
• Maintain release schedules, deployment trackers, and delivery milestones.
• Support release readiness reviews and deployment planning activities.
• Coordinate post-release validation activities and issue tracking.
• Monitor release dependencies, risks, and action items.
• Participate in Agile ceremonies including sprint planning, sprint reviews, retrospectives, and release planning sessions.
• Track project deliverables, and dependencies.
• Provide status updates and ensure follow-up on assigned actions.
• Assist in gathering and documenting business requirements.
• Maintain project documentation and repositories.
• Maintain incident/ ticket logs.
• Track project issues and action items through resolution.
• Support identification and escalation of project risks.
• Coordinate activities across business, operations, IT, quality assurance, and vendor teams.
• Schedule and facilitate project meetings and follow-up discussions.
• Maintain project and release status reports.
• Track progress against planned milestones and deliverables.
• Support preparation of dashboards and project metrics.
• Monitor open risks, issues, and action items.
• Perform other duties as assigned.

Skills

SDLC knowledge

Agile delivery

Communication

Project coordination

Cross-functional collaboration

Education

Bachelor's / Master’s in Business, IS, CS

Tools

ServiceNow

Jira

Smartsheet

Job description

Banner Life Insurance Company is seeking a Delivery Coordinator for the Pension Risk Transfer (PRT) business. The role focuses on coordinating release activities, supporting Agile delivery, and maintaining project docs across business, IT, and vendor teams.

The ideal candidate will manage multiple priorities, participate in Agile ceremonies, and ensure releases align with business objectives. Hybrid work model with a location in Frederick, MD is offered.