Hybrid Relationship Banker I - Customer-Focused Banking

Nbkc-Bank; Leawood (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid flexibility

Health plans

PTO and holidays

401k with match

Parental leave

Wellness program

Gym at HQ

Volunteer hours

Job summary

nbkc bank in Leawood, KS is seeking a Relationship Banker I to greet customers, provide daily banking support, and offer meaningful financial guidance. You will blend banking know-how with exceptional service to deepen relationships and help customers reach their goals.

The role emphasizes accurate cash handling, regulatory compliance, and teamwork within a collaborative branch team environment. Hybrid flexibility is offered for many roles, including this one.

Qualifications

• High School Diploma or GED required.
• At least 1 year of banking experience.
• Strong customer service skills.
• Ability to work as part of a team and support branch goals.
• Knowledge of retail banking products and compliance is a plus.
• Proficiency with Microsoft Office.

Responsibilities

• Open and process new deposit accounts and confidently explain bank products and services.
• Actively sell, cross sell, and refer products to meet goals.
• Identify customer needs by building strong relationships and staying engaged in the community.
• Deliver exceptional service by greeting customers promptly and supporting them in person, by phone, or electronically.
• Research and resolve a wide range of customer service issues.
• Operate a cash drawer daily while accurately processing deposits, withdrawals, payments, and other transactions.
• Balance your cash drawer and prepare settlements with precision.
• Issue money orders, cashier’s checks, gift cards, and other monetary instruments.
• Follow all bank procedures and regulatory guidelines.
• Stay up to date on new regulations and required training.
• Work as part of a highly collaborative branch team.
• Support other branch locations within the nbkc network as needed.
• Complete additional duties and projects as assigned.

Skills

Customer service

Banking knowledge

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

nbkc bank in Leawood, KS is seeking a Relationship Banker I to greet customers, provide daily banking support, and offer meaningful financial guidance. You will blend banking know-how with exceptional service to deepen relationships and help customers reach their goals.

The role emphasizes accurate cash handling, regulatory compliance, and teamwork within a collaborative branch team environment. Hybrid flexibility is offered for many roles, including this one.