Hybrid Recruitment Coordinator, Central West Region

Commonwealth of Massachusetts; Springfield (MA); Hybrid; USD 67,000 - 96,000; Full time

Job summary

The Commonwealth of Massachusetts, Department of Developmental Services, seeks a Recruitment Coordinator in the Central West Region to collaborate with EHS HR, DDS Regional Management, and MassCareers. You will manage postings, screen applicants, and coordinate interviews to support hiring needs and retention across Springfield and CW state-operated programs.

The role involves outreach with schools and agencies, orientation coordination, data tracking, and process improvements while supporting

Qualifications

• Excellent written and verbal communication skills.
• Ability to exercise sound judgment, attention to detail, and adaptability while maintaining a hands-on and proactive approach.
• Familiarity with Applicant Tracking Systems (ATS)- Taleo and proficient usage of Microsoft Office products, including Word, Access, Outlook, Excel, PowerPoint.
• Demonstrated ability to write clearly and concisely, express thoughts clearly and develop ideas in a logical sequence, ability to assemble items of information in accordance with established procedures
• Proven organizational and prioritizing skills; Knowledge of the methods of general report writing
• Capacity to maintain a high level of confidentiality.
• Strong knowledge of the state classification system as well as familiarity in working in a bargaining unit environment
• In depth knowledge and adherence to the techniques used in evaluating corrective measures and reporting compliance to policies and regulations
• Knowledge of supports needed for Individuals with intellectual disabilities.

Responsibilities

• Coordinate job postings and partner with Talent & Acquisition and Employment & Staffing units to recruit, hire, and onboard.
• Perform outreach with local schools/universities, attend job fairs (virtual and in-person) and deliver recruitment presentations.
• Coordinate orientation for new hires to provide knowledge and resources for successful employment.
• Develop, monitor, and use tracking systems to promote effective operations and document compliance.
• Review data to determine progress and effectiveness of internal operations.
• Recommend changes to tracking systems and databases to enhance HR efficiency.
• Coordinate and support implementation of procedures, systems, and guidelines to achieve agency objectives.
• Prepare, submit, and track new hire IT hardware, network, and software requests.
• Provide technical assistance and guidance on information exchange and policy compliance.
• Conduct phone screens and schedule interviews when appropriate.
• Lead staff appreciation events/activities for CW state operated programs.
• Assist CW Director with staff retention efforts and SharePoint database management.
• Perform other related duties for CW State Operated programs.

Skills

Excellent written and verbal comms

Organizational & prioritizing skills

ATS (Taleo) & MS Office

Clear and concise writing

Confidentiality

State personnel knowledge

Education

Bachelor’s degree in business administration/public administration or related field

Tools

SharePoint

MassCareers system

MS Office Suite (Word/Excel/Outlook/PowerPoint/Access)

Job description

The Commonwealth of Massachusetts, Department of Developmental Services, seeks a Recruitment Coordinator in the Central West Region to collaborate with EHS HR, DDS Regional Management, and MassCareers. You will manage postings, screen applicants, and coordinate interviews to support hiring needs and retention across Springfield and CW state-operated programs.

The role involves outreach with schools and agencies, orientation coordination, data tracking, and process improvements while supporting