Hybrid Quality & Improvement Program Specialist

Socket.dev; Waterbury (VT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work environment

11 paid holidays

Robust benefits package

Job summary

Department of Vermont Health Access (DVHA) is seeking a Quality & Program Specialist to advance risk and quality management within the Quality Improvement Unit. The role focuses on proactive improvement, data-driven decision making, and collaborative project coordination.

The position supports a hybrid, Monday–Friday schedule with enhanced benefits and holidays, contributing to a culture of continuous quality improvement across Vermont's Medicaid program.

Qualifications

• Associate's degree plus 5+ years in quality assurance, data analytics, contracts/grants or related fields.
• Bachelor's degree plus 3+ years in quality assurance, data analytics, contracts/grants or related fields.
• Master's degree plus 2+ years in quality assurance, data analytics, contracts/grants or related fields.
• Strong interpersonal and organizational skills with clear written and spoken communication.
• Preferred: completion of Problem Solver/Advanced Problem Solver training in Vermont CI program.

Responsibilities

• Analyze complex federal standards and assess current work against them.
• Maintain scorecards and support DVHA's performance accountability platform.
• Support annual performance measure and survey production cycle.
• Coordinate improvement projects as assigned.
• Collaborate with internal and external stakeholders.
• Manage and/or support workgroups.

Skills

Interpersonal skills

Organizational skills

Written and verbal communication

Word

Excel

Education

Associate's degree in human services, business administration or related field

Bachelor's degree in human services, business administration or related field

Master's degree in human services, business administration or related field

Tools

Word

Excel

Job description

Department of Vermont Health Access (DVHA) is seeking a Quality & Program Specialist to advance risk and quality management within the Quality Improvement Unit. The role focuses on proactive improvement, data-driven decision making, and collaborative project coordination.

The position supports a hybrid, Monday–Friday schedule with enhanced benefits and holidays, contributing to a culture of continuous quality improvement across Vermont's Medicaid program.