Hybrid QA Specialist I — Quality & Compliance Analyst

Regulatory Jobs; Royal Oak (MI); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Quest Diagnostics in Michigan seeks a Health QA Specialist I to support QA activities across pre-analytical, analytical, and post-analytical processes, ensuring SOP compliance and inspection readiness. The role emphasizes data collection, database maintenance, and monitoring training records in a hybrid lab setting.

The position collaborates with QA leadership to perform audits, prepare for CAP/CLIA inspections, and implement non-complex corrective actions while ensuring regulatory adherence.

Qualifications

• 1+ year in a Clinical Laboratory setting or healthcare/life sciences.
• BS/BA in Medical Technology, Chemistry, Biology, or related Science field.
• State clinical laboratory licensure and/or certification where applicable, required.
• ASCP (MLT/MT) or equivalent, preferred.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams).

Responsibilities

• Collects, tracks, and supports monthly departmental Quality Indicators and daily management system data.
• Assists with monitoring data collection for performance reportables.
• Formats and presents data summaries to key stakeholders.
• Conducts routine internal audits and documents observations and recommendations.
• Prepares for external inspections (CAP, CLIA, etc.) and may support safety standard oversight.
• Gathers data for report approvals and processes QA payments/invoices for key materials such as proficiency testing surveys.
• Performs routine QA data pulls and tracks quality trends.
• Flags local issues and supports quality investigations / quality event investigations and inquiries.

Skills

Detail-oriented

Organizational skills

Communication skills

Collaboration

Analytical thinking

Education

BS/BA in Medical Technology

Tools

LIS

Microsoft Excel

Microsoft Office

Job description

Quest Diagnostics in Michigan seeks a Health QA Specialist I to support QA activities across pre-analytical, analytical, and post-analytical processes, ensuring SOP compliance and inspection readiness. The role emphasizes data collection, database maintenance, and monitoring training records in a hybrid lab setting.

The position collaborates with QA leadership to perform audits, prepare for CAP/CLIA inspections, and implement non-complex corrective actions while ensuring regulatory adherence.