Hybrid QA Specialist | EHR & Compliance

Apis Services Inc; Doylestown (Bucks County); Hybrid; USD 49,500 - 60,500; Full time

Job summary

Apis Services Inc is seeking a Quality Assurance Specialist in Doylestown, PA. This regular full-time, hybrid role supports the Sr. Director and Directors with investigations across multiple affiliates, ensuring quality services and compliance with HIPAA and regulations.

The position requires a bachelor’s or associate’s degree in health systems (or related field) with experience in Credible platform, plus strong MS Office skills. Some travel and after-hours work may be necessary.

Qualifications

• Bachelor’s degree in health systems required.
• Associate’s degree in health systems with relevant experience is preferred.
• At least two years’ experience implementing/supporting Credible platform.

Responsibilities

• Partners with Quality Department to ensure quality service delivery and reduce fraud, waste, and abuse.
• Ensure compliance with EHR components and all regulations and licensing requirements.
• Address domain configuration, reporting, and training needs with EHR Manager and Staff Development.
• Support implementation/merging of Credible EHR domains and maintain domain wellness.
• Advise teams on best practices for using EHR in service delivery.
• Review and analyze system effectiveness and plan improvements.
• Provide EHR trainings and support as requested.
• Maintain confidentiality per HIPAA and company policies.
• Promote trauma-informed approach when handling complaints/investigations.
• Collect data for incident reports, consumer feedback, outcomes, and compliance reports.
• Prepare data for licensing visits and external information requests.
• Assist with credentialing/contracting documents as needed.
• Assist in records management in paper and electronic form.
• Develop solutions with management for department problems.
• Participate in PQI committees when assigned.
• Be flexible for after-hours emergencies related to compliance or EHR issues.

Skills

Credible platform experience

MS Office proficiency

Education

Bachelor’s degree in health systems or related field

Associate’s degree in health systems or related field + 2 years experience in social service

Two years’ hands-on operational experience with Credible platform

Tools

Credible platform

Job description

Apis Services Inc is seeking a Quality Assurance Specialist in Doylestown, PA. This regular full-time, hybrid role supports the Sr. Director and Directors with investigations across multiple affiliates, ensuring quality services and compliance with HIPAA and regulations.

The position requires a bachelor’s or associate’s degree in health systems (or related field) with experience in Credible platform, plus strong MS Office skills. Some travel and after-hours work may be necessary.