QA Director, Lab Services - Hybrid (Relocation)

West Pharmaceutical Services; Exton (PA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

West Pharmaceutical Services seeks an experienced Quality Assurance leader to oversee QA for its laboratory services. You will ensure compliant testing, data integrity, and regulatory alignment across multiple labs worldwide while guiding CAPA and change control activities.

The role requires 10+ years in quality and laboratory environments, with strong knowledge of cGMP, GLP, ISO standards, and FDA expectations. Hybrid work in Exton, PA with relocation assistance is available.

Qualifications

• Bachelor's degree in Biology, Microbiology, Chemistry, Biochemistry, Pharmaceutical Sciences, Engineering, Quality, or related field.
• 10+ years of quality assurance or laboratory quality experience in regulated environments.
• Strong understanding of cGMP, GLP where applicable, ISO standards, FDA regulations and data integrity.
• Experience leading multinational teams and hosting customer audits.

Responsibilities

• Lead QA for West Laboratories operations, data review and final release of laboratory work.
• Ensure QA oversight of testing activities, documentation, validation records, and CAPAs.
• Maintain data integrity and ALCOA+ practices across laboratory records and electronic systems.
• Drive CAPA effectiveness, change controls, investigations, and audit readiness.

Skills

Quality Assurance

Laboratory QA

cGMP

GLP

Regulatory compliance

CAPA management

Education

Biology/related field

Job description

West Pharmaceutical Services seeks an experienced Quality Assurance leader to oversee QA for its laboratory services. You will ensure compliant testing, data integrity, and regulatory alignment across multiple labs worldwide while guiding CAPA and change control activities.

The role requires 10+ years in quality and laboratory environments, with strong knowledge of cGMP, GLP, ISO standards, and FDA expectations. Hybrid work in Exton, PA with relocation assistance is available.