Hybrid Project & Program Associate – Customer Programs

Tucker Parker Smith Group (TPS Group); San Diego (CA); Hybrid; USD 55,000 - 62,000; Full time

Job summary

Tucker Parker Smith Group (TPS Group) is seeking a Project & Program Associate – Customer Programs in Southern California to support wildfire mitigation programs and customer-focused initiatives. The role involves coordinating projects, maintaining program data, and supporting vendors and customers to ensure timely, compliant delivery.

Ideal candidates have strong organizational and communication skills, experience in project support, and the ability to manage multiple priorities within a

Qualifications

• Experience supporting or managing projects, programs, or cross-functional initiatives.
• Strong organizational, planning, and problem-solving skills.
• Detail-oriented with experience managing data, tracking activities, and preparing reports.
• Strong communication and stakeholder coordination skills.
• Ability to work collaboratively with internal teams, leadership, vendors, and external partners.
• Comfortable managing multiple priorities in a deadline-driven environment.

Responsibilities

• Manage small to mid-sized projects from planning through completion, including timelines, deliverables, budgets, and project requirements.
• Track program activities, performance metrics, and project status while maintaining accurate reporting and documentation.
• Develop and maintain implementation plans, procedures, handbooks, and other program materials.
• Maintain and enhance program data using multiple internal data sources and reporting tools.
• Coordinate with internal teams, vendors, contractors, consultants, and other stakeholders.
• Support vendor management and procurement activities for project-related materials and services.
• Respond to customer inquiries, provide program information, and verify eligibility requirements.
• Identify and elevate risks or issues that could impact project timelines or deliverables.
• Prepare status reports and ensure projects remain aligned with established timelines, budgets, and quality standards.

Skills

Project management

Organizational skills

Communication

Problem-solving

Cross-functional collaboration

Tools

Microsoft Excel

Job description

Tucker Parker Smith Group (TPS Group) is seeking a Project & Program Associate – Customer Programs in Southern California to support wildfire mitigation programs and customer-focused initiatives. The role involves coordinating projects, maintaining program data, and supporting vendors and customers to ensure timely, compliant delivery.

Ideal candidates have strong organizational and communication skills, experience in project support, and the ability to manage multiple priorities within a