Hybrid Program Specialist, Commercial Insurance & Analytics

001 Sentry Insurance Company; Stevens Point (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid Flexibility

Dining on Us

Continuous Learning

Comprehensive Benefits

Work-Life Balance

401(k) match

Giving Back

Job summary

Join Sentry Insurance in Stevens Point, WI as a specialist in commercial insurance programs. You will administer specialty programs, service insureds, and coordinate monthly updates with John Deere, while handling coverage questions, quotes, policy changes, and billing inquiries.

The role requires a Bachelor's degree or equivalent experience, at least 2 years in related work, a P&C license, and strong reporting/analytical skills.

Qualifications

• Bachelor's Degree or equivalent work experience.
• Minimum 2 years of related work experience.
• P&C license required.
• Experience in the use of office and business software applications.
• Demonstrated experience in creating custom reports.
• Prior Commercial Lines insurance experience desired with knowledge of Commercial Lines products and/or underwriting guidelines.
• Ability to interpret and apply commercial insurance concepts and underwriting guidelines.
• Effective organizational, human relations, and communications skills.
• Knowledge of Sentry’s insurance operations and philosophies.
• Strong critical thinking and analytical skills.

Responsibilities

• Administer specialty insurance programs, service insureds, process requests, and coordinate monthly updates with John Deere.
• Respond to a variety of customer calls including coverage questions, quotes for new/additional coverages, policy changes, cancellation and loss run requests and billing questions.
• Maintain agent appointments, distributes agent materials and generates agent commission reports.
• Create, analyze & distribute statistical spreadsheets for John Deere programs. Reports are provided to Direct Writer management for the purposes of review and evaluation of supported programs.
• Maintain applicable systems to support the dealer programs and products by monitoring and collaborating with the appropriate areas when issues arise.
• Reconcile and balance financials between John Deere Financial and Sentry for the UltraGard, and Floater programs.
• Complete necessary underwriting tasks related to the issuance of new policies, renewals changes and cancellations.
• Fulfills needed agent point of sale materials.
• May attend related trade show and/or industry events.
• Serves as a point of contact for business processes issues related to the program.

Skills

2+ years of experience

P&C license

Customer service

Analytical skills

Reporting/Excel

Education

Bachelor's Degree or equivalent

Job description

Join Sentry Insurance in Stevens Point, WI as a specialist in commercial insurance programs. You will administer specialty programs, service insureds, and coordinate monthly updates with John Deere, while handling coverage questions, quotes, policy changes, and billing inquiries.

The role requires a Bachelor's degree or equivalent experience, at least 2 years in related work, a P&C license, and strong reporting/analytical skills.