Hybrid Program Manager: People, Process & Zoho

My Education Solutions; San Antonio (TX); Hybrid; USD 52,000 - 62,000; Full time

Benefits offered by this job

100% employer-paid medical benefits

401(k) with company match

2 weeks of earned PTO

AFLAC supplemental coverage

Job summary

My Education Solutions is seeking a Program Manager in San Antonio, TX for a leadership role managing daily operations and a team. This hands-on position requires expertise in Zoho CRM for operational improvements and performance management. Responsibilities include team development, KPI enforcement, client communication, and compliance oversight. Ideal candidates have 4+ years of relevant experience and a Bachelor's degree. Benefits include employer-paid medical, 401(k) matching, and PTO, emphasizing growth and integrity.

Qualifications

• 4+ years of experience in Program Management, Operations, Compliance, Financial Services, or similar field.
• Proven experience managing and leading teams.
• Hands-on experience with Zoho CRM is required.

Responsibilities

• Lead, coach, and develop a team to achieve daily, weekly, and monthly KPIs.
• Manage the full employee lifecycle, including onboarding and performance management.
• Oversee client communication regarding programs and payments.
• Monitor and audit payment activity, collections, and vendor disbursements.

Skills

Leadership

Zoho CRM proficiency

Performance management

Team development

Analytical thinking

Education

Bachelor's degree in Business, Finance, or related field

Tools

Zoho Modules

Job description

My Education Solutions is seeking a Program Manager in San Antonio, TX for a leadership role managing daily operations and a team. This hands-on position requires expertise in Zoho CRM for operational improvements and performance management. Responsibilities include team development, KPI enforcement, client communication, and compliance oversight. Ideal candidates have 4+ years of relevant experience and a Bachelor's degree. Benefits include employer-paid medical, 401(k) matching, and PTO, emphasizing growth and integrity.