Hybrid Product Support Engineer II - Sensing Systems

Honeywell Technologies; Richardson (TX); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) match

Health Savings Account

Flexible Spending Accounts

Educational Assistance

Parental Leave

Paid Time Off

Paid Holidays

Job summary

Honeywell Technologies is seeking a Product Support Engineer to provide expert technical support for sensing products and solutions. You will collaborate with Engineering, Quality, Manufacturing, Sales and Customer Service to resolve issues and drive continuous improvement.

You will report to the Tech Support Manager and work from Richardson, TX or Houston, TX on a Hybrid schedule, contributing to reliability and advancement of critical industry technologies.

Qualifications

• Bachelor's degree in a technical discipline (science, technology, engineering, mathematics).
• Minimum 3 years in product support or engineering roles in relevant industries.
• Strong knowledge of sensing technologies and product lifecycle support.
• Experience with troubleshooting, root cause analysis and corrective actions for complex products.

Responsibilities

• Provide technical support and troubleshooting for sensing products in industrial applications.
• Develop and maintain product documentation and training materials for internal teams and customers.
• Collaborate with Engineering, Quality, and Manufacturing to resolve product issues and implement corrective actions.
• Support cross-functional product development projects by sharing customer insights from day-to-day interactions.

Skills

Product support

Root cause analysis

Troubleshooting

Cross-functional collaboration

Education

Bachelor's degree in technical discipline

Tools

Salesforce

InContact

Teamcenter

Job description

Honeywell Technologies is seeking a Product Support Engineer to provide expert technical support for sensing products and solutions. You will collaborate with Engineering, Quality, Manufacturing, Sales and Customer Service to resolve issues and drive continuous improvement.

You will report to the Tech Support Manager and work from Richardson, TX or Houston, TX on a Hybrid schedule, contributing to reliability and advancement of critical industry technologies.